We are seeking a highly organized and bilingual medical case handler to join our team. The ideal candidate will be fluent in both English and Spanish, possess excellent communication skills, and have a passion for providing exceptional customer service in a medical setting.

**Responsibilities:**

• Greet patients and visitors in a courteous and professional manner
• Schedule appointments, answer phone calls, and manager patient inquiries.
• Verify patient information, update records, and maintain confidentiality.
• Coordinate patient flow and ensure efficient clinic operations.
• Collaborate with healthcare professionals to provide excellent patient care.
• Provide language interpretation services as necessary
• Maintain a clean and organized reception area.

**Requirements:**

• Fluency in English and Spanish (written and verbal)
• Proven experience as a medical receptionist or in a similar role
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Knowledge of medical terminology and office procedures is a plus
• Ability to maintain composure in a fast-paced environment

**Benefits:**

• Competitive salary
• Health insurance
• Retirement plan
• Paid time off
• Opportunities for professional development