Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need.

Refugee Resettlement assists in helping create a home-away-from-home, we assist government-approved refugees in becoming self-sufficient through cultural orientation, job development, family reunification and resettlement.

Join the Refugee Resettlement team as a Case Manager. The Case Manager I (APA) Afghan Parolee Assistance is responsible for assessing Parolees (Focused nationality is from Afghanistan) with resettlement and employment needs and coordinating the provision of services to meet these needs.

The Expertise We're Looking For

• High School Diploma or GED

• One (1) year experience in an administrative setting or within refugee populations

• Bilingual (English / Pashto or Dari)

• Valid Texas driver’s license

The Skills and Assets You Bring, and More

• You are able to demonstrate organizational and planning skills.

• You are able to demonstrate success in dealing with a various type of people.

• You are able to successfully document case notes.

• You are able to provide group and individual orientations for clients.

• you are able to handle confidential client information.

• You have advanced Knowledge and experience with MS Office Suite (Word, Excel or Access)

• You have strong verbal and written communication skills.

What you Deliver

• You review all Afghan immigrants with paroled status cases in MRIS weekly basis and enter in Refugee Solutions database and create APA files for individual case. Enter case note in RMS of all core services provided. Submit APA reports, Minor's report as needed and MG reports (120th and 180th days) one they are eligible to the ORR program, review employment status (upon eligibility) and submit the reports in MRIS with timely manner.

• You provide all the initial core services: intake and cultural orientation for the Afghans parolees, assisting individual to access all the necessary social services agencies to facilitate their initial resettlement, providing appropriate information and referral, assessing needs of families, maintaining case files with documentation services in accordance with the core service timeline. Assure necessary housing arrangements for new arrivals are met, home visits, check delivery, providing transportation from the airport (when assigned), assisting clients with employment plan and scheduling interviews for client with available employers in cooperation with job developers. Assist clients in Refugee Cash Assistance program and/or in MG program upon eligibility to the program.

• You are responsible for APA (Afghans Placement Assistant) program files review (with team), making sure all core services are provided with timely manner. Work closely with other case managers to updates APA files ready for quarterly COA reviews.

• You perform other duties as assigned by the Supervisor, attending meetings with other service providers, participating in staff retreats, United Way tours, agency fairs and speaking engagements, assisting with special organizational projects/events....................................................................................................................................................................................................................................

Catholic Charities is an equal opportunity employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect. Successful applicant must comply with federal contractor vaccine mandate requirements.

The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.