Purpose:

Assist in the planning, managing, administering, and evaluating of institutional research activities and assessment processes to support the University's mission and maximize institutional effectiveness.

Essential Job Functions:

Serve as keyholder for the Integrated Postsecondary Education Data System (IPEDS); complete and submit IPEDS surveys.

• Complete and submit Enhanced Missouri Student Achievement Study (EMSAS) reports to the Missouri Department of Higher Education and the Workforce Development (MDHEWD).
• Complete and submit external surveys such as College Board, Peterson's Undergraduate Survey, Princeton Review, Open Doors International Student Census Survey, FAEIS surveys and the Common Data Set.
• Responsible for submission of data to the National Council for Statue Authorization Reciprocity Agreements (NC-Sara).
• Responsible for updating and submitting academic program information into the Eligible Training Provider System (ETPS).
• Administration and analysis of institutional surveys including, but not limited to customer service satisfaction surveys, campus climate surveys and graduate employment outcomes surveys.
• Coordinator of internal and external requests for institutional information.
• Analyze demographic and academic performance data to support and inform recruitment, admissions, retention, enrollment, and academic program planning.
• Facilitate creation of interactive dashboards to provide data to stakeholders; update dashboards using Table and Excel databases.
• Coordinate and administer faculty course evaluations with SmartEvals.
• Utilize National Student Clearinghouse to track students in federal cohort; calculate retention and graduation rates.

Additional Duties and Responsibilities:

• Serves on University committees as assigned.
• Participates in professional development opportunities.
• Other duties as assigned.

Qualifications:

• Bachelor's degree from an accredited institution in the social sciences, statistics, business, computer science or other relevant field.
• Five or ten years of progressive experience in institutional research and/or institutional assessment at a post-secondary institution.

Knowledge, Skills, Abilities, and Personal Characteristics:

• Experience working with large data sets, data extraction, data validation and cleaning, data analysis and reporting is required.
• Proficiency with social science research methodologies and statistics.
• Experience querying data from all modules of Colleague Datatel system is preferred.
• Ability to communicate effectively both orally and in writing.
• Ability to work independently and collaboratively within a team environment.
• Ability to pay attention to details and strong organizational skills are required.
• Advanced experience with the MS Office Suite (Excel, Word, Access, PowerPoint, and Publisher) is required.
• Experience with Tableau is preferred but not required.

Certifications, Licenses, Registration:

None required.

Physical Demands:

• Light sedentary office work.
• Prolonged periods of sitting at a desk and working on a computer.
• Ability to lift up to 25 lbs.

This job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Lincoln University. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder's responsibility.