159 Customer Service Assistant Jobs in Hartford, CT
Lightning Spark Marketing is Hiring a Customer Service Assistant Near Hartford, CT
About us:
Lightning Spark Market was created by a dedicated team who believes in an entrepreneurial approach towards professional and personal growth. Bottom line, we love what we do and will continue to drive the needle towards our ultimate goal of creating a global business.
A Customer Service Assistant who works at an IT help desk, for instance, may provide customers with technical assistance or may route calls to a technical services department. In contrast, someone who works on a shop floor will be more focused on providing customers with information and selling a company’s products.
Pay Rate:
$23-$31 per hour
Schedule:
Monday to Friday
What you'll be doing:
Answering customer inquiries or passing them on to the appropriate department.
Selling products and taking orders.
Arranging services for customers, for example, booking hotel rooms or arranging car hire.
Processing complaints and, if appropriate, issuing refunds.
Taking payments by cash or credit card.
- The ability to actively listen to customers so they can adequately gauge and address their needs
- Excellent verbal communication skills to clearly share and relay information
- The ability to remain calm and polite when dealing with complaints or challenging clients
- Strong problem-solving skills to determine the best possible solutions for client issues
- Good command of the English language
Benefits:
- Complete insurance coverage includes medical, dental, vision and more.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Job Summary
Full Time
$38k-48k (estimate)
05/19/2023
05/09/2024
The job skills required for Customer Service Assistant include Customer Service, Problem Solving, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Assistant positions, which can be used as a reference in future career path planning. As a Customer Service Assistant, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Assistant. You can explore the career advancement for a Customer Service Assistant below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Assistant job description and responsibilities
A customer service assistant may also be called upon to provide practical help, such as advising a customer on how to assemble or operate an appliance.
02/10/2022: Richland, WA
Coordinate and collaborate with cross-functional teams to ensure quality services to customers.
12/17/2021: Medford, OR
Customer service assistants deal with customer questions, purchases and complaints.
01/05/2022: New Brunswick, NJ
Organize and schedule customer orders to an appropriate department.
02/17/2022: Greenville, MS
Follow up with customers at a later date.
02/03/2022: Cedar Falls, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Assistant jobs
Undertaking a relevant qualification will show managers that assistants are serious about their job and may offer the opportunity to fast-track to a managerial position, depending upon job performance.
01/22/2022: Billings, MT
Customer service assistant jobs do not usually require specific qualifications, although a good command of the English language will be required by most employers.
03/13/2022: Chicago, IL
Responding to questions with positive language can greatly affect how the customer hears the response.
02/09/2022: Saint Paul, MN
These businesses rely on employees who can create a positive dialogue with customers, helping to foster loyalty and a good reputation.
02/17/2022: Chico, CA
Ask for direct feedback from customers and colleagues in order to have a room for improvements.
02/17/2022: Lansing, MI
Step 3: View the best colleges and universities for Customer Service Assistant.
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