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1 IT Help Desk Technician Job in Canonsburg, PA

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Lighthouse Electric Company, Inc.
Canonsburg, PA | Full Time
$48k-59k (estimate)
6 Months Ago
IT Help Desk Technician
$48k-59k (estimate)
Full Time 6 Months Ago
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Lighthouse Electric Company, Inc. is Hiring an IT Help Desk Technician Near Canonsburg, PA

Who We Are

We build people who build great things. We serve the ones in front of us. We connect the world around us.

Who You Are

You are detailed oriented, a problem solver and good with time management. You enjoy tackling challenges and finding solutions. You value continuous improvement, appreciate open, honest feedback, and learning new technologies.

What We Are Looking For

  • Someone to assist:
    • in installation, configuration, and maintenance of computer systems and hardware peripherals.
    • in basic hardware repairs or coordinate with third-party service providers for more complex repairs.
  • Knowledge of networking, protocols, and basic security principles.
  • Able to troubleshoot basic network connectivity issues.
  • Relevant certifications (e.g., CompTIA A , CompTIA Network , CompTIA Security , Microsoft Certified Desktop Support Technician).
  • Excellent problem-solving and communication skills.
  • Quick learner to be able to use a ticketing system to log and track service requests.
  • A bachelor’s degree in computer science, information technology, or a related field.

What We Are Offering

  • Team environment with people with a variety of past experiences and knowledge
  • $19-$23/hour with opportunities for overtime
  • Company paid health, vision and dental insurance
  • Short-term disability, long-term disability, and life insurance/AD&D policies
  • Paid holidays
  • Paid time off
  • 401k with 5% company match
  • Annual employee performance reviews

Note: Chosen applicant will be subject to a drug screen as a condition of employment.

For more details about our company, please visit our websiteLinkedIn pageFacebook page or Vimeo Account.

Job Summary

JOB TYPE

Full Time

SALARY

$48k-59k (estimate)

POST DATE

11/16/2023

EXPIRATION DATE

05/03/2024

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The job skills required for IT Help Desk Technician include Problem Solving, Networking, Desktop Support, Installation, Computer Science, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Help Desk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Help Desk Technician. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for IT Help Desk Technician positions, which can be used as a reference in future career path planning. As an IT Help Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Help Desk Technician. You can explore the career advancement for an IT Help Desk Technician below and select your interested title to get hiring information.

If you are interested in becoming an IT Help Desk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Help Desk Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Help Desk Technician job description and responsibilities

A help desk technician responds to customer queries to provide technical assistance.

02/13/2022: Lexington, KY

They help troubleshoot software and hardware concerns.

03/13/2022: Nashville, TN

To perform these technical tasks, help desk technicians often must employ non-technical skills like communication, customer service, problem solving and more.

04/14/2022: Chattanooga, TN

Working with computer vendor technical support desks and allied services as per the organizational procedures.

03/23/2022: Saint Louis, MO

Determine the best solution based on the issue and details provided by customers

02/13/2022: Rochester, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Help Desk Technician jobs

Practice fixing common computer problems.

02/08/2022: Stamford, CT

Help desk technicians need a deep understanding of computer hardware and software.

02/20/2022: Lancaster, PA

A good help desk technician has the right balance of knowledge, communication skills, and patience.

02/11/2022: Battle Creek, MI

Desktop Support Technician jobs need some computer knowledge, but not essentially a postsecondary degree.

02/28/2022: Chattanooga, TN

The Desktop Support Technician salary can range widely depending on their experience, location and other factors.

03/14/2022: Flagstaff, AZ

Step 3: View the best colleges and universities for IT Help Desk Technician.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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