Job Title:

Application Support Engineer

Job Description

Role: Application Support Engineer.

Location: Atlanta GA (hybrid) from DAY 1

Job Description / Skills required:

6 years of Software development/ Application support experence

PCF/K8S knowledge

Splunk, Grafana

Understanding of REST/ SOAP APIs

Strong knowledge on Tier 1 support (production issues and Non-Production issues)

Hands-on coding with one of the open-source tools for Automation, Innovation.

Able to quickly analyze and find the root cause of issues and suggest for a fix/improvement

Contribute/ develop Java/Spring boot application, Slack BOT, Splunk dashboards, alerts as needed to improve the customer experience.

Desirable:

Telecom domain experience/ knowledge

Experience in Order management/ Sterling suite

Development Experience Java, Python

Soft Skills

Good Communication skills

Good Analytical and problem-solving skills

Self-driven and out-of-box thinking

#ConcentrixCatalyst

Location:

USA Atlanta One Ravinia Drive, Suite 610

Language Requirements:

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)

To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) .

If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .