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Customer service representative
$36k-45k (estimate)
Full Time 2 Months Ago
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Lendmark Financial Services is Hiring a Customer service representative Near Princeton, WV

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers.

We value each customer and understand that people want to do business with people who care. That’s one way we differ from our competitors.

We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been Success is the only option.

We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.

GENERAL SUMMARY :

The Loan Consultant I provides exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals.

Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy.

MAJOR DUTIES / RESPONSIBILITIES :

Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained;

process payments, distributions, make recommendations regarding loan approvals; approve loans up to established lending limits, complete loan closings, handle account activities related to collection accounts, including phone calls and face to face communications with customers.

Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.

Actively market all branch products and services to individuals.

Perform all other duties as assigned by management.

BASIC REQUIREMENTS :

High School Diploma or GED from accredited institution

0-2 years consumer finance or related experience

Cash handling; computer skills; customer service skills

Ability to work with minimum supervision

Excellent communication skills

Proficient working knowledge of Microsoft Windows, Excel and Word Applications

PREFERRED / DESIRED QUALIFICATIONS :

Associates or Bachelor’s Degree

Bilingual, Spanish / English

COMPENSATION :

The salary range for this position is $18.00 - $21.00 per hour, based on the specific Knowledge, Skills, Abilities and / or Experience of the selected candidate.

This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines.

WORK ENVIRONMENT : Office Environment

Office Environment

If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!

Last updated : 2024-04-18

Job Summary

JOB TYPE

Full Time

SALARY

$36k-45k (estimate)

POST DATE

03/25/2024

EXPIRATION DATE

07/17/2024

WEBSITE

lendmarkfinancialservices.com

HEADQUARTERS

Los Angeles, CA

SIZE

<25

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The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.

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