12 IT Support Technician Jobs in Philadelphia, PA
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Leidos is Hiring an IT Support Technician Near Philadelphia, PA
Job Details
Leidos Corporate IT Group has an immediate opening for an IT Support Technician to join our CIO Services team. In this role, you will perform desktop support for end users at Leidos's Philadelphia location.
Job Responsibilities:
- Support and maintain endpoints in a managed Windows 10/11, Mac, and Linux desktop environment.
- Configuration and support of peripheral devices.
- Support and troubleshooting of hardware, operating systems and several common desktop applications to include, but not limited to: M365 Suite, McAfee/Trellix Drive Encryption, BIGIP VPN, PKI Smart Card middleware and hardware, Cisco AnyConnect, Adobe products, endpoint backup software, OneDrive, and Teams.
- Provide local/remote support for hardware and software issues utilizing remote assist applications (Teams, Bomgar, etc.).
- Document & follow processes, procedures, knowledge articles related to support environment.
- Bachelor's degree and 2-4 years of desktop support experience in a large corporate environment. Additional years of related experience will be considered in lieu of a degree.
- Experience with use of a ticketing/tracking system such as ServiceNow.
- Experience with providing remote desktop support, including troubleshooting of common desktop applications (such as M365, Teams, Trellix/McAfee Endpoint Encryption, etc.).
- Familiarity with various Networking equipment.
- ship is required and able to obtain a federal security clearance.
- Experience in supporting Mac OS, and iOS devices.
- Experience supporting Dell laptop and desktop PCs.
- MCP/MCSA/MCSE, A , Network , Security
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range: Pay Range $55,250.00 - $99,875.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Job Summary
Full Time
Business Services
$51k-63k (estimate)
05/13/2024
05/18/2024
careers.leidos.com
VIRGINIA BEACH, VA
50 - 100
2019
<$5M
Business Services
Related Companies
The job skills required for IT Support Technician include Troubleshooting, IT Support, Operating System, Networking, Linux, Desktop Support, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Technician positions, which can be used as a reference in future career path planning. As an IT Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Technician. You can explore the career advancement for an IT Support Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Technician job description and responsibilities
They help businesses and consumers optimize the use of their computers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Technician jobs
Must be willing to learn new task as the customers have very specific software and support requirements.
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Earn an associate or bachelor's degree.
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Earn tech-related certifications.
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Practice to fix common computer problems.
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Step 3: View the best colleges and universities for IT Support Technician.
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