At Lehigh Valley Logistics, we’re more than just a third-party logistics (3PL) crew; we’re the go-to squad for all things warehousing and order fulfillment for heaps of brands. Our team? It’s lively, all about the customer, and top-notch at making sure our wide variety of clients get the stellar service they deserve.

Job Description:

We're on the hunt for a Warehouse Account Manager who's all about giving customers a top-notch experience and doesn't let the little things slip by. In this gig, you'll be the go-to person connecting partners with our warehouse crew, making sure everything's running smooth. This job's perfect for someone who loves working with others, can keep up in a fast-moving scene, and wants to dive into the nitty-gritty of logistics.

Key Responsibilities:

• Customer Happiness Guru: Rock at customer service by quickly handling any questions or hiccups our clients run into. You need to be a pro at chatting and writing, and savvy with tech to whip around our Warehouse Management System like a pro.
• Buddy System Expert: This isn’t your usual customer service gig. We’re talking about really getting to know our clients, figuring out what they need, and then knocking their socks off with custom solutions. It's all about keeping those relationships strong and friendly.
• Project Juggler: Get ready to take on some cool projects that come your way, like putting together custom orders, dealing with the big and quirky ones, and whatever else the boss throws at you.
• Warehouse Warrior: Roll up your sleeves and dive into the warehouse action when needed, especially when things get busy. From picking and packing to making sure orders are spot-on, you're there to ensure our customers are smiling from ear to ear.

Qualifications:

• Been There, Done That: You’ve got some solid experience in making customers happy and managing accounts. Basically, you know how to keep things smooth and clients smiling.
• Chatterbox Champion: Whether it’s typing out a storm or chatting away, you’ve got the communication game locked down.
• Tech Whiz: New gadgets and systems? No problem. You’re quick on the uptake, especially with anything like our Warehouse Management System.
• Warehouse Know-How: You’ve spent some time in the trenches of a warehouse, so you know your way around.
• Logistics Pro: You’ve got a handle on the logistics world, which is pretty much our bread and butter.
• Juggling Wizard: Multitasking is your middle name, and you’ve got an ace up your sleeve for managing your time like a boss.
• Ultimate Teammate: You’re all about good vibes, jumping in to help out, and tackling problems with a can-do attitude.
• Marketing Moxie (Nice to Have): If you’ve dabbled in marketing, that’s a huge plus, but it’s cool if you haven’t.

Benefits:

• Solid Pay: We make sure you’re well compensated for your hard work.
• Future Fund: Got a 401K plan to help you save up for those golden years.
• Climb the Ladder: Loads of chances to grow your career and learn new stuff.
• Team Love: You’ll be part of a supportive crew that’s all about teamwork

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities
• Performance bonus

Travel requirement:

• No travel

Experience:

• Logistics: 1 year (Required)
• Warehouse management system: 1 year (Required)
• Customer service: 2 years (Required)
• Computer skills: 2 years (Required)

Language:

• English (Required)
• Spanish (Preferred)

Ability to Relocate:

• Allentown, PA 18103: Relocate before starting work (Required)

Work Location: In person