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Customer service representative
Lee Health Estero, FL
$32k-40k (estimate)
Full Time 2 Months Ago
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Lee Health is Hiring a Customer service representative Near Estero, FL

Location : Coconut Point -23450 Via Coconut PointEstero FL 33928

Department : Registration Services

Work Type : Full Time

Shift : Shift 1 / 8 : 30 : 00 AM to 5 : 00 : 00 PM

Minimum to Midpoint Pay Rate : $15.64 - $18.75 / hour

Summary

Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and college tuition reimbursement after a year with Lee), career growth, work / life balance, and a market competitive salary.

Monday to Friday / 8 : 30am to 5 : 00pm

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice / Department.

Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records.

Depending on the specific Practice / Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts.

Late hours, holidays and weekends may be required. Other duties as assigned by the Manager / Supervisor of the department.

Requirements

Educational Requirements

Degree / Diploma Obtained

Program of Study

Required /

Preferred

and / or

High School Diploma or Equivalent

Required

Experience Requirements

Minimum Years Required

Area of Experience

Required /

Preferred

and / or

Less than 1 Year

Clerical / Administrative

Required

Insurance

Preferred

Customer Service

Preferred

Additional Requirements

1-2 years prior experience required for Lee Health Solutions.

State of Florida Licensure Requirements

Licenses

Required /

Preferred

and / or

Not Required

Certifications / Registration Requirements

Certificates / Registrations

Required /

Preferred

and / or

Additional Requirements

US : FL : Estero

Last updated : 2024-03-07

Job Summary

JOB TYPE

Full Time

SALARY

$32k-40k (estimate)

POST DATE

02/24/2024

EXPIRATION DATE

04/10/2024

WEBSITE

leehealth.org

HEADQUARTERS

Fort Myers, FL

SIZE

1,000 - 3,000

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The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.