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In short, we are building the platform to drive global careers for millennials from emerging economies We work at the exciting intersection of the 2 hottest trends around - edtech & fintech! And we love that we succeed as a business while powering the dreams of talented students!
Arnav Kumar is a graduate of IIT Kharagpur. Leap is his second company and he has raised more than $30M in capital for his startups. In his last role, he was a VC investor with SAIF Partners (Now Elevation Capital), which is an early investor in paytm, meesho, urban company, unacademy and many other unicorns. He thinks and tweets about Product, Business Models and Company Building
Vaibhav Singh is a graduate of IIT Kharagpur. He spent his first 6 years at DeutscheBank, across Singapore & Sydney to manage a $3Bn flow book. He has built 2 fintech startups before, as a founding member of CapitalFloat and Incred, both pioneering businesses valued >$500Mn The Leap team has a fine balance of industry experience (edtech, fintech, study abroad) and technical skills (engineering, product, design)
About the role:
University Partnerships at Leap builds and maintains relationships with institutions of higher education around the world for two primary purposes:
Establishing and cultivating direct business-to-institution (B2I) partnerships through the development and support of educational programs serving our student population
The Partner Success Manager is responsible for nurturing Leap’s relationships with our network of university partners. Primarily an account management function, this person will play a key role in building, nurturing, and maintaining relationships with university stakeholders, facilitating seamless operations in the running of our partnerships, and leading collaboration between Leap colleagues and their university counterparts. This role will report to the VP of University Relations and work closely with our Director of University Partnerships but have significant autonomy over their responsibilities of overseeing partner touchpoints with Leap, ensuring seamless execution of day to day partner operations, and pursuing growth opportunities within existing academic partner institutions.
Responsibilities include but are not limited to:
Serving as a trusted consultant to Leap’s university partners, working closely with internal and external stakeholders to drive enrollments, insights, and value. A key part of this role is recommending what your engagement strategy and cadence will be, and then executing on it.
Maintain and lead a cadence of regular meetings, and business reviews with university partners, during which key performance data and growth strategies are presented to leaders both externally and internally
Identify additional product offerings or programs that university partner may benefit from
Collaborating with other teams within Leap, to ensure alignment on both strategy and execution of program partnerships
In partnership with the operations teams, manage new university onboarding, implementations and troubleshoot areas of opportunity within existing university relationships
Informing broader strategy within University Relations and at Leap overall through feedback and collaboration with the VP and other members of the team. Your insights will directly contribute to the strategic direction of the department and company as we continue to grow
Identifying ways to further build community and increase brand awareness of Leap and our portfolio of services on campuses and in our destination countries.
Develop relationships and execute partnerships (formal or informal) with extra/co-curricular groups on campus, including but not limited to student groups and departmental offices such as career services, financial services, or student affairs.
As applicable, research and pursue additional business-building opportunities with organizations in destination countries on behalf of operational teams.
Taking initiative with “other duties as assigned.”
Leap is a growth stage company, and University Partnerships is a “startup within a startup.” There will be times when you are asked to research a crazy idea, manage an administrative task, or quite literally lift heavy boxes.
You have:
4 years experience in customer success, enrollment management,and/or consulting, ideally in the international education space. More importantly, you have a deep understanding of and experience with higher education, such that you can quickly gain credibility with university campus decision makers. Understanding of the needs and nuances of international student populations is particularly beneficial.
Bachelor's degree required. More importantly, you need to bring the background and credentials to have credibility with our higher education audience.
Interested?
We’d love to hear from you! Please send your resume and reactions to the “You have” section above to universityrelations@leapfinance.com.
We love people who are ‘relentlessly resourceful’. Find your way out. Focus on the possibilities instead of the problems.
We take calculated risks backed by data and information available and encourage fail fast to find the best solutions as soon as possible
Continuous learning and improvement is the key. We don’t stop learning. We treat feedback as a gift and as an opportunity to get better.
We operate with a growth mindset and not a mindset of fear or judgement. You are in control of your own ability to learn and improve. We love Resilience.
Full Time
$109k-144k (estimate)
05/09/2024
07/08/2024
The job skills required for Partner Success Manager include Consulting, Initiative, Account Management, Customer Success, Presentation, Onboarding, etc. Having related job skills and expertise will give you an advantage when applying to be a Partner Success Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Partner Success Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Partner Success Manager positions, which can be used as a reference in future career path planning. As a Partner Success Manager, it can be promoted into senior positions as a Partnership Business Development Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Partner Success Manager. You can explore the career advancement for a Partner Success Manager below and select your interested title to get hiring information.
If you are interested in becoming a Partner Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Partner Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Partner Success Manager job description and responsibilities
Responsible for leading and managing our partner's overall success, adoption, and implementation.
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Lead and conduct kick-off meetings for partners to establish engagement model and partner strategy.
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Partner Success Managers look out for their customer’s business and work with them to find solutions to pain points.
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Nurture, grow and manage a portfolio of partners to support the Benefit Pocket customer proposition.
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Own the day-to-day relationship with the partners, manage the challenges and find the best outcomes for the business and the partner.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Partner Success Manager jobs
Has several years of experience in Partner Management.
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Experience in Direct Marketing and Campaign Management.
03/23/2022: Gainesville, FL
Step 3: View the best colleges and universities for Partner Success Manager.