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First of all - Thank You!
This probably isn’t the first job description you’ve read today. Maybe this is one of over 100 you reviewed this week. So, before we go any further, we want to stop and say thank you for considering this role. We know you have options and we’d like you to consider adding us to that list.
About Leadr:
Simply put - Leadr is a performance management platform built on the unique belief that the best way to drive results is developing your employees.
Our product has been inspired by our 5 foundations, which are that every employee -
1. Has consistent 1:1 meetings
2. Understands and recognizes their unique strengths
3. Receives consistent feedback
4. Has clearly documented goals
5. Has a personalized development and growth plan
Leadr's innovative platform works to redefine leadership, cultivating an environment where managers evolve into effective leaders, teams flourish, and organizations achieve their full potential.
Effective Leaders.
Healthy Teams.
Increased Results.
If this mission matters to you, we'd love to meet you!
What Makes This Job Meaningful?
The workplace has changed. Today's employees seek more than just pay or title; they seek careers where they can learn, grow, be challenged, and valued for the ideas they bring to the table. Unfortunately, most organizations lack the tools and structure needed to create this kind of coaching and development culture across every team and every manager. Instead, their development efforts are buried in disconnected systems or compliance-based HR software. When you join Leadr, you’ll be helping us to solve this incredibly complex, yet worthwhile, puzzle of one to one people development at scale within organizations.
Imagine the impact: with a centralized employee development center, you'll empower managers, enhance workplaces, and boost engagement across organizations. Because your efforts have created a ripple effect of positive change throughout the organization, employees actually want to come to work on a Monday morning. All because you joined us in our mission of creating 1M Leadrs.
Your Role:
Leadr is seeking our next tenacious Mid Market CSM to help us bring the first people development software to the world’s most influential organizations. In this role, you will be responsible for supporting our customers in maximizing the value they receive from our products. You will play a crucial role in ensuring customer satisfaction, retention, and expansion, as well as scaling our customer success program at large.
You are a self-starter, excited about the opportunity to join an early-stage, high-growth startup and want to take ownership in building a strong and healthy culture.”
\nResponsibilities:
Leadr is an Equal Opportunity Employer. Our goal is that everyone, regardless of their culture, background, and perspective, has the opportunity to love Mondays as much as Fridays. Thank you again for your time and interest!
Full Time
$101k-143k (estimate)
04/17/2024
06/16/2024
leadr.com
Addison, TX
<25
The following is the career advancement route for Customer Success Manager positions, which can be used as a reference in future career path planning. As a Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager. You can explore the career advancement for a Customer Success Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Manager job description and responsibilities
Having a customer success manager overseeing the onboarding process helps with retention.
01/03/2022: Pueblo, CO
Customer success managers should have strong organization and presentation skills, but those things can be taught.
12/19/2021: Modesto, CA
They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.
02/13/2022: Everett, WA
Take time to understand what each customer needs and help customers take the shortest route possible.
01/23/2022: San Jose, CA
The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.
01/07/2022: Minneapolis, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Manager jobs
Customer success managers are both salespeople and support professionals.
12/15/2021: Las Cruces, NM
During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products
01/02/2022: Longview, TX
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.
02/21/2022: Pueblo, CO
Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
12/22/2021: Temple, TX
Customer Success Managers must be strong, natural advocates.
02/15/2022: Clearwater, FL
Step 3: View the best colleges and universities for Customer Success Manager.