13 Guest Service Agent (2 Positions Available) Jobs in Santa Monica, CA
Le Meridien Delfina Santa Monica is Hiring a Guest Service Agent (2 Positions Available) Near Santa Monica, CA
Position Title: Front Desk Agent
Department: Front Office
The Guest Service Agent is focused on providing efficient service and creating memorable experiences by making emotional connections with all of our guests.
General Responsibilities Include:
Will require to work a few nights of graveyard shifts weekly
Ensuring 100% satisfaction, throughout the arrival and departure experience
Accuracy and accountability of payment verification
Process of deposits
Check cashing and exchange of currency
Posting miscellaneous charges
Execute all registration processes
Execute all telecommunications processes inclusive but not limited to answering incoming calls
Perform any other reasonable duties as required by the Director of Front Office, Assistant Front Office Manager or Front Desk Supervisor or.
Skills/Knowledge Required:
- Must possess a positive attitude
- Must be energetic and outgoing
- Must be service oriented
- Must be a team player
- Must be able to multi-task
- Must possess excellent interpersonal, analytical, and organizational skills
Physical Requirements:
- Must be able to lift up to 25 lbs.
- Must be able to bend, stoop, squat and stretch.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability and visual acuity.
- Must be able to walk and stand for extended periods of time up to four (4) hours.
Qualification Standards:
Education: Must have a high school diploma or equivalent.
Experience: Minimum two years’ experience within Guest Reception or a similar position required, preferably a luxury hotel setting
Grooming: All colleagues must maintain a neat, and well-groomed appearance (specific standards will be provided)
Viceroy Hotel Group is a leading hotel company that combines desirable location, unique design, destination dining and personalized service that touches the heart and soul of our guests. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success.
Le Meridien Delfina will consider qualified applicants, including those with criminal histories, in a manner consistent with local "Fair Chance" ordinances.
EOE
Job Summary
Full Time
Accommodations
$31k-41k (estimate)
04/03/2024
06/02/2024
lemeridiendelfina.com
SANTA MONICA, CA
50 - 100
Private
JON BORTZ
$5M - $10M
Accommodations
Related Companies
The job skills required for Guest Service Agent (2 Positions Available) include Guest Service, Front Office, Listening, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Agent (2 Positions Available). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Agent (2 Positions Available). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Agent (2 Positions Available) positions, which can be used as a reference in future career path planning. As a Guest Service Agent (2 Positions Available), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Agent (2 Positions Available). You can explore the career advancement for a Guest Service Agent (2 Positions Available) below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Agent job description and responsibilities
Reservations at restaurants or entertainment venues may be made the guest service agent.
03/06/2022: Colorado Springs, CO
When customers check out, part of a service agent’s job entails totaling their bills.
12/21/2021: Gainesville, FL
Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.
03/08/2022: Lompoc, CA
When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.
03/03/2022: Flagstaff, AZ
The agent tabulates the room rate and any telephone or room service charges added during the stay.
02/11/2022: Rochester, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Agent jobs
Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.
01/26/2022: Sarasota, FL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
02/03/2022: Sioux Falls, SD
Hotel guest agents spend much of their time arranging for services hotel quests request or need.
02/14/2022: Des Moines, IA
Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.
01/16/2022: Concord, NH
Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.
01/12/2022: Abilene, TX
Step 3: View the best colleges and universities for Guest Service Agent.
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