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** Service Manager**
**Job Category****:** Hospitality **Requisition Number****:** SERVI01607 Showing 1 location **Job Details**
**Description**
The Goat seeks to hire a full time Service Manager to join GoatNation at our Germantown location in Nashville, TN!
At The Goat, we've never been afraid to question it, test it, or change it. From a full menu of familiar food and drink to competitive play on our sand volleyball courts, we're always pursuing a better way. You'll find that The Goat is all about you and the personal experiences and memories we'll help you create here - and perhaps more importantly, that you'll help create for others. As a company, we're passionate about inspiring genuine moments, promoting social activity, and interacting with every person that walks through the door. In this role, you'll experience that culture as a team member, too.
Job Description:
This role is responsible for ensuring guests have a great experience while visiting the Goat, leading and managing the front of house team members, participating in recruitment efforts, coordinating and managing all on-site front of the house training initiatives, and adhering to all required health and safety standards.
Qualified candidates will have at least two (2) years of bar or restaurant operations management experience. High school degree or equivalent is required. This role requires outstanding and proven customer service and experience delivery skills. Once must have previous associate management experience including assisting with recruitment efforts and inspiring staff through on-going training initiatives. Excellent time management skills required. Service Manages must be able to multi-task and work in a fast-paced, dynamic environment.
Other highlights of joining Goat Nation include:
* Be part of a culture focused on volunteering and giving back through LC Cares projects.
* Comprehensive benefit offerings including a 401(k) with employer matching.
* Be part of a culture focused on and committed to career advancement opportunities.
For more information about our company or career opportunities, consider following us on LinkedIn or stopping in our location!
The Goat is an Equal Opportunity Employer.
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Full Time
$73k-98k (estimate)
04/23/2024
05/09/2024
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.