We are looking for a competent Office Assistant to help with the organization and running of the daily administrative operations our Service Division. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.

Responsibilities

• Maintain and grow Residential and Commercial Maintenance Agreements.
• Organize office and assist our service dispatcher in ways that optimize customer service experience and delivery of service
• Process and complete client membership applications in a timely manner
• Process and complete client utility rebate applications in a timely manner
• Schedule member maintenance visits in a timely manner
• Schedule and plan meetings and appointments
• Resolve office/client communication issues and respond to requests or issues
• Coordinate with other departments to ensure compliance with established policies
• Maintain trusting relationships with customers and colleagues
• Perform receptionist duties when needed

Skills

• Proven experience as a back-office assistant, office assistant, or in another relevant administrative role
• Knowledge of computer systems (windows software)
• Working knowledge of office equipment
• Thorough understanding of office management procedures
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• Proficiency in MS Office

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person