POSITION : Marketing Coordinator

DIVISION : Communications

LOCATION : North Hollywood, CA (hybrid)

HIRING RATE : $25.51 / Hourly

WHY JOIN US :

You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution.

You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices.

LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With 40 years of experience and 13,000 people's lives changed each year, we know what it takes to end homelessness.

We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services.

Join the fight to end homelessness and make a difference in people's lives at LA Family Housing!

THE POSITION :

The Marketing Coordinator, within the Communications Department, supports the Marketing Manager in executing strategies to promote LA Family Housing's mission to end homelessness.

Reporting to the Marketing Manager, this role involves assisting in website updates, designing flyers, managing email marketing, and producing print materials to enhance community awareness.

Utilizing storytelling, strategic thinking, and creativity, the Marketing Coordinator develops compelling marketing materials and campaigns tailored to LAFH's target audiences.

Responsibilities include transforming various content, such as participant success stories, homelessness policy updates, and fundraising appeals, into impactful marketing materials.

WHAT YOU'LL DO :

DIGITAL COMMUNICATIONS

• Collaborate with the Marketing Manager to create engaging content for digital platforms, including the LAFH website, social media, and emails.
• Brainstorm and develop compelling social media content with the Social Media Coordinator to reinforce the LAFH brand and promote our mission to target audiences.
• Assist in managing social media ads and analyzing analytics.
• Support website maintenance, including updates and periodic refreshes.
• Generate impactful content for LAFH's website and blog to inform and engage the audience.

DESIGN & COLLATERAL

• Develop LAFH print materials from concept to completion, including content creation, image selection, and design layout.
• Work with the Special Events team to produce signage and collateral for events.
• Ensure external communications materials are updated in collaboration with the Programs team.
• Assist the Associate Director of Internal Communications in creating digital and printed collateral as needed.
• Manage the photo database and source new images for various communication channels.

OTHER

• Assist the Social Media Coordinator with live social media coverage as required.
• Additional duties, tasks and responsibilities as assigned by the supervisor.

WHAT YOU'RE SKILLED AT :

• Thorough understanding of contemporary online marketing strategies and current best practices.
• Familiarity with major social media platforms such as Facebook, Instagram, Twitter, YouTube, and TikTok.
• Experience with website platforms, particularly Squarespace, and proficiency in design tools like Canva, Photoshop, Illustrator, and InDesign.
• Competency in Microsoft Office Suite, Excel, and Outlook.
• Exceptional verbal and written communication abilities, coupled with strong storytelling skills.
• Demonstrated capability to thrive in both team-oriented and individual work settings.
• Familiarity with email marketing platforms, with preference for Pardot, and proficiency in video editing tools, with preference for Premiere Pro.
• Proven track record of effective collaboration and adaptability to diverse working styles within a dynamic team environment.
• Proficiency in English, with bilingual skills being beneficial but not mandatory.

OTHER :

• Maintain and execute confidential information according to HIPAA standards
• Obtain and maintain CPR / First Aid Certification
• Able to pass post-offer Tuberculosis (TB) clearances
• Travel is a regular duty for this position and is required 5% of the time
• Use of a personal vehicle to travel between worksites and other locations is required
• Must have and maintain a valid California Driver's License and auto insurance in good standing
• Able to work a 9 / 80 work schedule with flexibility to work weekends, evenings and holidays as needed

WHAT YOU'VE ACCOMPLISHED :

• Bachelor's degree (preferred) in Digital Marketing, Internet Marketing, Communications, or a related field.
• Minimum of two (2) years of experience in roles such as Social Media Coordinator, Content Manager, Copywriter, or similar positions, demonstrating a successful history of crafting compelling social media content and overseeing social media platforms.

WHAT WE OFFER :

Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9 / 80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility, Professional Development Funds, and more!

PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee may be in contact with individuals and families in crisis who may be ill, using substances, and / or not be attentive to personal health and safety for themselves.

The employee may experience a number of unpleasant sensory demands associated with a client's use of alcohol and drugs, and the lack of personal care.

The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. Employee is required to :

• Walk and climb stairs; Handle, finger, grasp, and feel objects and equipment; Reach with hands and arms; Communicate, receive, and exchange ideas and information by means of the spoken and written word;
• Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands, and fingers;
• Be able to have visual activity for (including, but not limited to) administrative and clerical tasks; Drive personal vehicle in and around Los Angeles County and periodically transport clients;

Be able to enter various buildings that may require climbing stairs; Be subjected to outside environmental conditions; Use a personal and / or laptop computer, and copy, postage and fax machines.

Complete all required forms in personal writing.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require an accommodation, please make sure to inform the Human Resources Department by the first week of employment.

If an accommodation is not required at the time of employment, but is later required, you must inform the Human Resources Department of the need for accommodation at the time it is needed.

TOTAL REWARDS COMPENSATION PHILOSOPHY

LA Family Housing provides a Total Rewards Compensation Philosophy that includes Comprehensive benefits, Industry leading cash compensation opportunities, Recognition of employee performance, Staff development resources, and Commitment to employee wellness.

The salary listed on this job description is reflective of our compensation structure and is a firm amount. Future increases are performance-based.

EQUAL EMPLOYMENT OPPORTUNITY

LAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

FAIR CHANCE ACT

LA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you.

After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing's Fair Chance Act webpage.

Last updated : 2024-03-10