We are a group of restaurant brands that started in Colombia and now expanding in Miami dedicated to table service where we aim to provide our guests with an impeccable experience. Through continuous accompaniment in the service we take care of every detail: from the environment to the mixture of flavors, we intend to make all our visitors happy. La Causa Nikkei is a nickname for the children of Japanese immigrants who arrived in Peru. Starting in the 1980s, the fusion of Peruvian and Japanese food began to be called by that name: exotic, healthy and delicious, rich in a diversity of flavors, combining Japanese rigor with Andean mischief. La Causa was born based on a typical Peruvian dish, but the name also refers to the cause that the restaurant has as a fundamental pillar: to offer its clients the best gastronomic experience, accompanied by impeccable service. That is why the goal is to be a unique and innovative place that was born to revolutionize the gastronomic proposal of the city, creating incredible experiences and flavors.

Who we are:

We are a group of brands dedicated to table service where we aim to provide our guests with an impeccable experience.

Through continuous accompaniment in the service we take care of every detail: from the environment to the mixture of flavors, we intend to make all our visitors happy.

The group is made up of seven brands based in Colombia that add up to a total of fourteen points of sale and two exclusive hidden kitchens for take-out and delivery: Romero Artisan Cuisine, Aire de Romero, Delirio Exquisito, Voraz Restaurant, Mekong Thai Restaurant, Bangkok Street and La Causa.

General Manager Position

POSITION SUMMARY: The General Manager is responsible for managing the daily operations of our restaurant, including the selection, development and performance management of employees. The GM will also be responsible for meeting EBITDA and COGS goals. They will provide 100% support and commitment to the Restaurant in regard to data-driven strategies, policies, procedures, guests, staff, and purveyors. Assume the role and requirements of the Training Manager for the restaurant.

We are looking for a Restaurant General Manager to lead all aspects of our business. You will motivate our staff to provide excellent customer service.

Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability, and quality goals. You will ensure efficient restaurant operation and maintain high production, productivity, quality, and customer-service standards. Back of the house management experience is essential, as you’ll assist in hiring qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Job Duties

• Coordinate daily Front of the House and Back of the House restaurant operations

• Deliver superior service and maximize customer satisfaction

• Respond efficiently and accurately to customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and, cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage the restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and, annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations.

Why You'll love working with is:

• Opportunities to growth within a successful hospitality group

• Yearly bonus program

• Paid Vacations

• Free Parking

• Free Meals

Minimum Qualifications:

• Work authorization (Required)
• Current Full Service General Manager Experience
• Stable Work History with Upward Career Progression
• Leadership Behaviors that Inspire Performance, Teamwork, and Retention
• Knowledge of Systems and Processes that Contribute to Great Execution
• A Development Focus that Grows your People and Business
• Service Focus that Creates Raving Fans of Guests and Team Members

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: One location

Working at La Causa Hospitality

• No strict dress code