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Job Description
Job Description
As a Customer Service Representative, you will serve as the primary contact for our customers. By working together with our operations and sales teams, you will provide clients with the highest level of service to ensure ultimate customer satisfaction in order to retain their business and grow their accounts.
Job Responsibilities will include : · Maintain contact with customers to determine their daily shipping needs· Communicate any transit or shipping issues with customers· Identify and immediately resolve customer issues with sense of urgency· Create Solutions and provide options for customer’s needs· Complete all administrative tasks to ensure 100% customer Satisfaction· Order Entry· Scheduling of pickup and delivery appointments· Tracking and tracing of shipments· Updating web portals with transit, accessorial charges, obtaining receipts and charge approvals from customers within allowed times, etc.
Work as liaison between KLLM Operations Team and customer
Job Requirements :
Equal Opportunity EmployerM / F / V / DCompany Description KLLM promote a drug free workplace, we no longer include marijuana in our comprehensive pre-employment drug screening program for any positions not regulated by the Department of Transportation.
Impairment in the workplace is strictly prohibited and we will continue to test for all drugs and alcohol in compliance with our Reasonable Suspicion Policy.
Company Description
KLLM promote a drug free workplace, we no longer include marijuana in our comprehensive pre-employment drug screening program for any positions not regulated by the Department of Transportation.
Impairment in the workplace is strictly prohibited and we will continue to test for all drugs and alcohol in compliance with our Reasonable Suspicion Policy.#J-18808-Ljbffr
Last updated : 2024-04-05
Full Time
Transportation
$34k-42k (estimate)
03/24/2024
04/10/2024
kllm.com
FONTANA, CA
1,000 - 3,000
1963
Private
DON MOORE
$200M - $500M
Transportation
KLLM provides freight transportation, logistics and supply chain management services for businesses.
The job skills required for Customer service representative include Customer Service, Communication Skills, Scheduling, Customer Satisfaction, Attention to Detail, Multitasking, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.