ABOUT KLARISANA
Lingering mental health conditions have the power of setting people apart from their true identities and leading them into severe symptoms of desperation, exhaustion, and hopelessness. At Klarisana, we walk side by side with our patients through the transformational journey that allows them to reconnect with their sense of self and a more peaceful and balanced perception of the world around them. At Klarisana, we perform ketamine treatment for a variety of mental health conditions - commonly depression, anxiety, and PTSD. Our service is an adjunct therapy for these conditions. Excellent customer service skills are required.

OVERVIEW OF THE POSITION

This position supports our Practice Manager and provides overall support to the clinic. The Administrative Assistant is responsible for processing medical records, scheduling patients, and managing other administrative office and clinic needs.

QUALIFICATIONS

• High school diploma or general education degree (GED) required
• 2-3 years of clerical, secretarial, or office experience
• Proficient computer skills
• Deescalation skills preferred

DUTIES

• Greet clients and ensure they have a positive experience
• Answer phones, schedule patients, and direct calls
• Obtain clearance for established patients
• Records Requests
• Document Uploading
• Voicemail System
• Creating paysheets and collecting payment
• Dr. Chrono tasks
• Insurance verification and insurance claims
• Contribute to the opening of the clinic, including overall cleanliness of the clinic
• Work alongside the rest of the clinic team to complete inventory and supply management
• Assist in training new hires
• Assist clinical staff as needed, including walking patients to bathrooms and vehicles

WORK ENVIRONMENT

Office Based and Clinical Setting.

TRAVEL REQUIREMENTS

Commuting to and from clinic locations.

Klarisana is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative, at all job levels, of the people we serve.

Job Type: Full-time

Pay: $18.29 - $20.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Rotating weekends

Application Question(s):

• What do you know about the use of psychedelics for mental health/what is your view on it? Please explain why you would be a good fit at Klarisana.

Work Location: In person