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Title: Help Desk Technician with System Administrator and Firewall/Networking Experience
Schedule: Monday through Friday, 8am - 5pm
Job Summary:
We are seeking a highly skilled Help Desk Technician with System Administrator, Firewall/Networking and PHP experience to join our team. The ideal candidate will be responsible for providing technical support to end-users, monitoring and maintaining the company's network and systems infrastructure, managing firewalls, and managing our security/access control systems.
Responsibilities:
· Provide first-level technical support to end-users for hardware, software, and network-related issues.
· Troubleshoot and resolve desktop, laptop, printer, and mobile device issues.
· Install, configure, and maintain desktop operating systems, software applications, and hardware.
· Monitor and maintain the company's network and systems infrastructure, including servers, firewalls, switches, and routers.
· Develop and implement network security policies and procedures.
· Collaborate with other departments to identify and address network and system performance issues.
· Ensure that systems are patched and up-to-date with the latest security patches.
· Maintain accurate documentation of network and system configurations and changes.
· Provide training and technical support to end-users.
· Evaluate new technologies and make recommendations for upgrades or enhancements to existing infrastructure.
Requirements:
· Understanding of network protocols and technologies, including TCP/IP, DNS, DHCP, VLAN, VPN, and routing.
· Basic knowledge of PHP, including scripting and web application development.
· Familiarity with MySQL database management, including querying and basic administration.
· Understanding of Linux operating systems, including command-line navigation and basic system administration.
· Awareness of Amazon Web Services (AWS) and its core services, such as EC2 and S3.
· Experience with firewall technologies.
· Experience with network monitoring tools.
· Strong analytical and problem-solving skills.
· Excellent communication and interpersonal skills.
· Ability to work independently and in a team environment.
· Relevant certifications such as A , Network , CCNA, or Security are a plus.
· If this sounds like the job for you, please submit your resume and cover letter for consideration. We look forward to hearing from you!
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Schedule:
Work Location: In person
Full Time
Transportation
$45k-56k (estimate)
08/04/2023
07/25/2024
kingsoffreight.com
HOUSTON, TX
200 - 500
2008
$50M - $200M
Transportation
The job skills required for Help Desk Technician include Help Desk, Technical Support, Problem Solving, Operating System, Networking, VPN, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Technician positions, which can be used as a reference in future career path planning. As a Help Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Technician. You can explore the career advancement for a Help Desk Technician below and select your interested title to get hiring information.