Essential Job Functions. Responsible for client communications and conflict resolution. Ensures that client issues are dealt with in an efficient manner, informing the Account Manager of any problems that may arise. With direction from the account manager, manage the invoices and account receivables for the account. Works closely with the project team in order to maintain a continuous knowledge of the account status at all times. Ensures that all...
Essential Job Functions. Responsible for client communications and conflict resolution. Ensures that client issues are dealt with in an efficient manner, informing the Account Manager of any problems that may arise. With direction from the account manager, manage the invoices and account receivables for the account. Works closely with the project team in order to maintain a continuous knowledge of the account status at all times. Ensures that all...
ESSENTIAL JOB FUNCTIONS. Conduct weekly reviews to ensure quality is being maintained and review with Operations Manager. Establish Quality Operations and Quality Control function at given location, including assisting in hiring, developing, and conducting training. Determine process validation and maintenance of controlled requirements. This process to be documented and retained based on good documentation processes as established. Partner with ...
Essential Job Functions. Responsible for generating profitable capacity through the effective deployment of carrier sales resources for specified region. Involved in the process of developing performance goals for carrier sales and monitors performance on a continual basis. Manages region to achieve objectives established in the Company’s Strategic Plan. Seeks out and targets new carriers, initiates action plan to approach and secure profitable c...
ESSENTIAL JOB FUNCTIONS. Directs organization’s operations to ensure that the operations staff executes service agreements at, or above the client's standards. Maximize profitability through superior client service, effective and prompt communications and follow-up on all pending matters with the client. Plan and monitor daily staffing schedules and adjusts accordingly to ensure adequate staffing levels that support operational demands and busine...
