Essential Job Functions. Manage assigned accounts including all communication to and from customers on a daily basis and be available to the respond and resolve escalations. Develop relationships within the Crane Worldwide network to uncover needs for truckload capacity solutions. Communicate needs for solutions with peers and assist in the development of the solution. Work as intermediary for communication between customers and peers to meet cus...
Essential Job Functions. Monitors the status of shipments from pickup through delivery. Enters shipment location, date and time into TMS. Contacts carriers and drivers via phone, email or internet to determine driver location. Escalates potential or existing service failures to Carrier Sales and Business Development. Works closely with Account Mangers, Account Executives and Carrier Sales Representatives to ensure service level expectations are a...
