Mon-Sat 8a-4:30p, with one day off during the week
Great opportunity within a friendly, congenial environment!

A well-known organization has a need for a Customer Service Representative in their Buffalo office on a full-time, temporary basis. The CSR will be answering customer phone calls and emails on a daily basis to enter and process new orders, make changes to current orders, and resolve any issues/complaints that may arise.

Successful candidates will have superb communication skills, be detail-oriented, and be able to smoothly transition between tasks in a busy environment. A positive, can-do attitude is a must for this position.

Must be able to work occasional Saturdays and some holidays.

If the candidate is successful in the temporary role, there is potential for direct hire placement!

Job Requirements

• 6 months of previous customer service or call center experience
• Strong computer skills with proficiency in MS Word and Excel
• Works well in a deadline driven, team environment

Key Resource Group, LLC considers applicants for all positions without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, physical or mental disability, citizenship, veteran status, gender expression and/or identity, or any other class protected by federal, state, or local laws. Key Resource Group, LLC is an equal opportunity employer.

Job Types: Full-time, Temporary

Pay: $18.00 per hour

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Experience:

• Customer service: 1 year (Preferred)
• Microsoft Office: 1 year (Preferred)

Work Location: In person