This is a courtesy posting on behalf of Kayf, Inc.

Hiring for: Weekday afternoons (11:00am- 7:00pm) and Weekends (7:00am- 7:00pm)

***Candidates MUST be fluent in speaking both English and Spanish in order to be considered.***

Duties:

As a Phone Operator, you will be responsible for handling incoming and outgoing phone calls in a professional and efficient manner. Your duties will include:

- Answering and transferring phone calls to the appropriate departments or individuals

- Providing information to callers and assisting with inquiries

- Operating multi-line phone systems, including transferring calls, setting up conference calls, and managing voicemail

- Maintaining a polite and professional phone manner at all times

Skills:

To excel in this role, the following skills are essential:

- Ability to efficiently route incoming calls to the correct destination

- Proficiency in performing basic clerical tasks such as data entry and filing

- Strong communication skills and courteous phone manners

- Capability to handle administrative tasks efficiently

-Proficient typing skills for accurate data entry during phone conversations

- Familiarity with operating multi-line phone systems for effective call management

- Fluency in multiple languages to assist callers from diverse backgrounds is a plus

- Previous experience in front desk operations and customer service strongly preferred

If you possess these skills and enjoy providing excellent customer service over the phone, we encourage you to apply for the Phone Operator position with us.

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Types: Full-time, Part-time

Pay: $16.00 - $19.00 per hour

Benefits:

• Paid time off

Experience level:

• 2 years

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Language:

• English (Required)
• Spanish (Required)

Work Location: In person