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Kelley Create is a dynamic and innovative company dedicated to providing exceptional products and services to our customers. We pride ourselves on our commitment to customer satisfaction and seek a dedicated Customer Service Admin to join our team. If you are passionate about helping customers and enjoy working in a fast-paced environment, we would love to hear from you.
Summary:
The Customer Service Rep Admin—Mailing addresses customer inquiries, resolves issues, and ensures a positive customer experience. This person will have business-to-business sales support experience. This role requires a proven track record of excellent communication skills, a customer-focused attitude, and the ability to handle various tasks efficiently.
Essential Duties and Responsibilities:
Competencies:
To perform the job successfully, an individual must demonstrate the following competencies to perform the essential functions of this position.
Certificates and Licenses:
None required.
Language Skills:
Read and comprehend simple instructions, short correspondence, and emails; write simple correspondence; effectively present information to customers and other employees in one-on-one and small group situations.
Math Skills:
Add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
Reasoning Ability:
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; deal with problems involving several concrete variables in standardized situations. Identify problems, gather information, and offer solutions.
Computer Skills
Proficiency with Microsoft Word, Excel, and Outlook is required. Proficiency with email is required.
Physical Demands and Work Environment: The physical demands and work environment described below represent the positions' activities and surroundings. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The work is typically performed in an office environment with a moderate noise level.
While performing the duties of this job, the employee is regularly required to sit for long periods of time. The employee is also frequently required to talk and hear on the telephone and in person with individuals and groups. The employee must be able to reach with hands and arms to type frequently throughout the day. Vision is required as the incumbent is required to read and respond to documents in hard copy and electronic form.
Competitive Benefits Package Include
Equal Opportunity Employer
Kelley Create is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status. In addition to federal law requirements, Kelley Create complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Type: Full-time
Pay: $21.43 - $23.00 per hour
Benefits:
Shift:
Weekly day range:
Full Time
$43k-54k (estimate)
05/25/2024
05/31/2024