Job Overview: We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. Duties: - Communicate with customers via phone, email, and chat to assist with inquiries and issues - Provide information about products and services - Upsell additional products or services to customers - Conduct outbound calls to follow up on customer inquiries or feedback - Perform data entry tasks accurately and efficiently Skills: - Excellent communication skills, both verbal and written - Strong phone etiquette and active listening skills - Ability to upsell products or services effectively - Proficiency in data entry and computer systems - Bilingual in English and Spanish is a plus - Previous experience in sales or customer service is preferred - Multilingual abilities are a bonus This position offers the opportunity to work in a dynamic customer service environment where you can enhance your skills and grow professionally. If you are passionate about delivering top-notch customer service and have the skills we are looking for, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: $17.52 - $19.10 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• Under 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to Commute:

• Phoenix, AZ (Preferred)

Ability to Relocate:

• Phoenix, AZ: Relocate before starting work (Preferred)

Work Location: In person