Overview

To support the leadership of the restaurants of Kahler Grand, Kahler Inn & Suites, Marriott Mayo, and Residence Inn by Marriott to include food service and lounge service so as to maintain established operational standards and maximize profits of the hotels.

Responsibilities

• Maintain standards of food and beverage quality and guest service quality.

• Achieve budgeted revenues and expenses and maximizes profitability related to the food and beverage department.

• Contribute to the profitability and guest satisfaction perception of other hotel departments.

• Supervise Food & Beverage staff. This includes hiring, training, counseling, disciplining, terminating and completing performance evaluations.

• Develops short term and long term financial and operational plans for the food and beverage department which support the overall objectives of the hotel.

• Participates in the preparation of the annual hotel budget

• Increases level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image.

• Maintain procedures for credit control and handling of financial transactions.

• Maintain inventory control procedures

• Receive departmental related guest complaints and ensures corrective action is taken

Qualifications

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required for specific positions. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

• Extensive experience in Food and Beverage industry required

• Strong written and verbal communication skills.

• Strong computer knowledge

• Strong customer service skills.

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EDUCATION AND EXPERIENCE REQUIRED:

• High School Diploma or GED

• Food and Beveage Management background required

• College degree in related field preferred

PHYSICAL DEMANDS:

Physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.

Physical Demands: 

Description:

Frequency:

Comments:

Lifting

 Occasionally

 0

Bending

 Occasionally

 0

Twisting

 Occasionally

 0

Push/Pull

 Occasionally

 0

Sitting

 Occasionally

 0

Standing

 Occasionally

 0

Walking

 Occasionally

 0

Other

 0

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Restaurant environment is typical.
• Low to moderate noise is expected.