About Kadince

Kadince (pronounced cadence) is a fully remote (must live in the USA) software company founded in 2013. In a nutshell, we build tools to help financial institutions track and manage their community involvement, marketing compliance, CRA, and complaints. We also build tools to help them prepare for certain audits and regulatory exams.

Kadince has been profitable for several years (we’re fans of making more than we spend). We’re bootstrapped, which means we don’t have investors. So our owners answer to no one. And they aren’t just giving us commands from their vacation homes waiting to cash their next check. They’re fellow team members and in the trenches with us. 

Why We’re Hiring

Our executive team members are busy. Each of them is dedicated to giving both fellow team members and Kadince customers the best experience possible, but that’s difficult to do if they spend all their time answering emails and organizing calendars. As our executive team has gotten bigger and busier, we realize that we need someone else to take on some of the responsibility. Someone to help them stay organized and spend time spoiling the Kadince team and our customers. Hopefully, that’s where you come in. 

Who We Want to Hire

As the Executive Assistant, you will provide high-level administrative support to the CEO and other Executive Team members. You’ll have one-on-one working relationships with each of them and will report directly to the COO. You’ll also serve as a liaison to the board of directors and senior management teams, which may mean coordinating executive outreach and external relations efforts and overseeing special projects. You should be creative and enjoy working in an entrepreneurial environment. You’re able to exercise good judgment in a variety of situations. You have strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.

You have a desire to continually learn and improve your organization skills. We love giving team members opportunities to improve their skills, whether through online courses, workshops, or learning from others.

You’re able to provide and lead support to both internal and external parties with a high level of professionalism and in a manner that reflects positively on the organization.

Our vision, mission, and core values should resonate with you. That’ll be crucial to your success and happiness if you join the Kadince team.

Our Vision and Mission

Our vision and mission aren’t something we hung on the office wall and forgot about. Seriously, we don’t have an office, let alone a wall to hang them on. But our vision, mission, and core values sit on the desks of each of our team members. And we discuss them regularly in our meetings. Your goals (KPIs) will be developed to ensure you’re working to help us achieve our vision and mission.

Our vision and mission are what get us up each morning. They, in addition to our core values, help us make decisions. 

Vision - Setting the standard for operating a great software company.

We’re big fans of author Jim Collins and his best-selling book, Good to Great (bonus points if you’ve read it). While there are lots of good software companies out there, we want to be one of the great ones.

The first word of our vision is also significant. To go “high school English class” on you, the present participle “setting” illustrates that we’re not looking to set the standard and then be done, but that the standard is always moving and we’re always chasing it. We continually stop to recognize the awesome things we’ve done and then look for ways to do them even better. 

Mission - Building the best community involvement software for financial institutions™.

As Jim Collins taught in his Hedgehog Concept (told you we think he’s great—pun intended), great companies need to determine what they can be the best at in the world and focus on that. There are so many things we could solve as a software company, but we’ve found what we think we can be the best in the world at and we stick to it every day. 

Our Core Values

Our core values remind us who we are. They also guide us in the decisions we make. They’re listed in order of importance. If we have a question when making a decision about people, for example, we look to the core value above it to make our decision. 

1. Integrity - We’re honest with ourselves and others.
2. People - We understand that people are the foundation of Kadince and we act accordingly.
3. Care - We love what we do and do it consistently and intentionally to the best of our abilities.
4. Remarkability - We provide remarkable experiences to all who come into contact with Kadince.
5. Growth - We accept yesterday and improve today.

What a Day in the Life of an Executive Assistant Looks Like

To start off the day, you meet with Jared, the CEO, and discuss any projects he has for you. He asks you to prepare a presentation for the executive team meeting he’s leading next week. You add the presentation to Asana and promise to have a draft for him to review tomorrow. Jared wraps up the call with a few jokes (he’s pretty good at that) and you move on with your day.

It’s time to answer some emails and take care of a few small tasks. You follow up with a team member about the draft they were supposed to send you, and you thank them for their quick response.

You notice an email asking for Jared to attend a meeting, so you take a look at his calendar and confirm a good time with him before scheduling. He thanks you for being so on top of it.

Once you’ve taken care of those little things, you work on an internal announcement that will be sent to the whole team tomorrow. You’re super excited about this one and can’t wait to see all the heart emojis it gets. Once you’ve finished your draft, you ask Jaidyn, the company’s writer, to take a look. She has a few suggestions, but says you did a great job. (She’s just as excited about the announcement as you are.) 

For lunch, you decide to pack a sandwich and take your dog to the park. He runs around and gets all his energy out so you don’t have to worry about entertaining him for the rest of the day. Or, if you’re more of a cat person, you pat your cat on the head and head out for a quick run.

You head back home, and now it’s time to get to that presentation Jared asked for. You do some research and analyze some data before pulling up your trusty Google Slides and starting a wicked draft. You add a few pictures and let Jared know it’s ready for review. He’ll almost certainly have plenty of tweaks, but you know he’ll take the time to explain what he’s changing and why it’s important. You always learn a lot during a creative session with Jared! 

Right after finishing the presentation, Bart Slacks you a quick question and you take the time to research something and get back to him. 

Your last big task of the day is to meet with Stephanie to help plan next year’s company retreat. Right now you’re looking at venues and activities, and you can’t wait to show the team your big plans. 

You finish up your day by taking one last look at your email (as well as Jared’s) and Slack. Nothing is urgent, so you close your laptop and your office door. You keep your phone handy throughout the evening in case someone has a quick question, but nobody does and you spend that time with your family. 

When and Where You’d Work and What You’d Work On

Kadince is a principle-based company, which means we focus on principles, not policies. Since we’re a fully remote company, you’ll speak with Bart (COO), to determine when and where you’ll work. You’ll also work with Bart each week, month, quarter, and year to determine your goals and KPI (key performance indicator) and what you’ll work on.

The principle is to work when and where you want as long as you meet or exceed your KPIs. This may mean planning your day around team meetings or working a longer day because you’ll be out of the office for the next week. Overall, your schedule needs to help you achieve our vision and mission and demonstrate our core values. 

At Kadince, work won’t tie you down to one location. You’ll be free to travel or relocate as you get the itch to try somewhere new. Want to spend a month abroad, working from a hotel and exploring the rest of the time? Go ahead. Just make sure that wherever you plan to work has a reliable and fast internet connection (as if you would go anywhere without it anyway). 

Who You’d Be Working With

We have over 40 team members (which makes us really happy since Kadince was started by two people in their basements). If hired, you’ll probably work with each team member in one way or another. Some of the people you’ll work with most frequently are:

Jared is the CEO of Kadince. Before starting a software company, Jared was a bank marketer. Jared spends a lot of his time thinking of ways to improve the things we do here at Kadince (in fact, he calls it an obsession of his). Jared knows that work is a necessary evil and believes that we might as well enjoy it, which is why he does everything he can to make Kadince the best place to work in the world (and it is!). He loves to mountain bike, fly fish, ski, train dogs, and more. He even has an adorable “office dog” he’s training to become a therapy dog that makes occasional Zoom appearances (ruff).

Bart, our Chief Operations Officer, loves to go biking, trail running, and skiing (seriously, he’s always doing something outside). He loves to beat his past records and continuously improve. Bart is a big fan of baseball and only has five more Major League Baseball stadiums to go before he’s hit them all. Bart has had several different job experiences, including pooper scooper at a cattle auction and KFC head cook. 

Shawna is in charge of accounting. She’s always trying to improve and be the best version of herself, which is constantly coming across in her work. Shawna loves to be out in nature, and especially enjoys hunting rocks like crystals, pyrite, and anything that shines (maybe that’s why her smile is so bright!). If Shawna could do anything, she would spend her days in nature away from the hustle of the world. Then she’d have plenty of time to search for rocks! 

Benefits

Since we’re a remote company, we don’t offer office snacks and ping pong tables. But if you’re a fan of “core benefits” that bring great rewards and peace of mind, you’ll like what we have to offer. Competitive pay, 401(k) matching, generous paid leave, insurance (medical, dental, vision, life, short-term disability), a flex spending account, and profit sharing. Yeah, it’s pretty great... 

And we love to spoil our team. We celebrate big events with you, like birthdays and work anniversaries, so you can expect some pretty fun gifts. This year we’re giving every team member the last week of the year off (we like to spread holiday cheer). 

Every year, we go on a super fun retreat as a team. This isn’t your typical conference room and endless meetings shindig. We spend about 5 days getting to know each other and doing fun activities in a cool place. Next year we’ll be at a resort in St. George, Utah (have you seen High School Musical 2?). 

Some benefits apply to full-time team members only.

How to Apply 

Applicants who stand out are those who are interested in working for Kadince, not just applying for as many positions as possible or trying to keep unemployment benefits. We’ve seen it all. No kidding, we once had someone ask us in an interview what the name of our company is. Needless to say, we could tell that person wasn’t really passionate about joining our team.

When applying to Kadince, please send us PDFs of your resume and cover letter. The cover letter is your opportunity to tell us why you would be a great fit for the position, but should be no longer than 300 words. Take advantage of this time. Seriously, sell yourself! 

Thank you for your interest in Kadince. We look forward to reviewing your application. 

Kadince, Inc. is an Equal Employment Opportunity Employer.