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Fraud Specialist I
$38k-47k (estimate)
Full Time 2 Months Ago
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JPMC Candidate Experience page is Hiring a Fraud Specialist I Near San Antonio, TX

At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Fraud Specialist's work is creative, exciting, and different every day.

Job Responsibilities:

  • Work in a call center environment that requires 100% phone-based customer interaction
  • Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
  • Communicate with customers in a metrics-driven environment
  • Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
  • Take ownership of each customer interaction while treating them with respect and responding with empathy
  • Work both independently and in a team environment
  • Abide by all applicable regulatory and departmental practices and procedures
Required qualifications, capabilities, and skills:
  • Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face
  • Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment
  • High school diploma or GED required
Preferred qualifications, capabilities, and skills:
  • Ability to multitask using a computer and simultaneously provide customer support
  • Comfortable in a fast-paced, consistently changing environment
  • Previous experience working in a Call Center, Banking or Finance industry
  • Have a passion for helping people by solving problems, presenting, and explaining solutions
If you bring that, we'll take care of the rest! When you join JPMorgan Chase & Co., we'll provide:
  • A competitive base salary and a wide range of benefits including paid time off, savings programs, health care, insurance plans, tuition assistance, and more
  • Opportunities for professional growth and advancement
  • A work environment of high-energy employees that are trained, coached, focused, and driven
  • Paid classroom and on-the-job training, including industry-leading benefits that start on day 1
  • A culture that values diversity, equity, inclusion, integrity, and teamwork
Work Schedule:
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.
This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours. 

Job Summary

JOB TYPE

Full Time

SALARY

$38k-47k (estimate)

POST DATE

03/06/2024

EXPIRATION DATE

06/03/2024

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The job skills required for Fraud Specialist I include Problem Solving, Teamwork, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Fraud Specialist I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Fraud Specialist I. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Fraud Specialist I positions, which can be used as a reference in future career path planning. As a Fraud Specialist I, it can be promoted into senior positions as a Credit Card Fraud Analyst that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Fraud Specialist I. You can explore the career advancement for a Fraud Specialist I below and select your interested title to get hiring information.

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