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Mission L.E.D. - Director, Program/Project Management - Transformation Management Office
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$184k-251k (estimate)
Full Time Just Posted
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United Services Automobile Association (USAA) is Hiring a Mission L.E.D. - Director, Program/Project Management - Transformation Management Office Near San Antonio, TX

Why USAA?

Let's do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

USAA - a premier, mission-led organization - is introducing a unique full-time leadership opportunity and development program focused on empowering USAA's mission to be the provider of choice for the military community. This program will provide broadened development with a strong emphasis on learning about financial services operations. Candidates will leverage their military leadership experience to enhance leader acumen and advise on member growth strategies through a monthly Leadership Exchange and other unique opportunities. Participants will receive rich financial services exposure, cross-functional sprints, coaching and mentorship opportunities and corporate leadership skills enhancement, while concurrently leading and driving value in a key business line. The corporate exposure portion of the program will include in-depth experiences in multiple enterprise divisions and can range across: Property and Casualty, Banking, Life Company, Risk & Compliance, Human Resources, Information Technology, Strategy/Digital/Brand, Finance, Legal, Audit, and others. This program will run in two-year cohorts during which program participants may competitively pursue advancement opportunities.

Join our top-rated Life Company team with over 60 years of dedicated service to veterans and their families. In this role you will lead a team focused on ensuring key investments align to the Life Company strategy and deliver outsized benefits to members, employees, and ensure sustained financial strength. Come be part of an organization dedicated to serving more members, serving them well and helping each other succeed!

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This cohort will be based in San Antonio, TX. Relocation assistance will be set and provided by USAA.

The Opportunity

What you'll do:

* Drive and oversee teams responsible for implementation of multiple, project initiatives to achieve strategic business goals and objectives.

* Facilitate sequencing, prioritization, and scheduling of programs; manage scope, schedule, and/or budget.

* Manage and coordinate planning efforts related to business integration of the work efforts.

* Monitor, coordinate, communicate, and document progress toward achievement of business goals, objectives, strategies, and action plan results.

* Support and advise management through research and analysis of internal/external business data including industry best practices and competitive information.

* Lead program initiatives and collaborate with business leaders.

* Participate in structured career development, receive coaching and mentoring, and on-the-job training to create opportunities for career advancement.

* Complete assignments and/or lead a team in specific domain areas, or product lines, within Bank, Life Company, P&C or staff agencies as specified by your hiring line of business.

* Participate in business learning and networking opportunities across enterprise.

What you have:

* Bachelor's Degree

* Demonstrated ability to deliver results and achieve difficult goals, with a proven record of success throughout military career.

* 8 or more years of experience in risk management, compliance, operations, internal auditing, advanced analytics, and/or strategy development.

* Direct people leadership experience building, managing and/or developing high-performing teams.

* Proficiency with Microsoft Office Products and ability to learn and navigate various technology platforms.

* High learning agility, and results oriented with attention to detail and effective time management and organizational skills.

* Proven experience in identifying issues and trends and making recommendations to solve problems and be accountable for actions.

* Ability to adapt quickly with a commitment to growth and development; eagerness to learn the business and master new roles.

* Ability to work in a matrixed environment and build trusted relationships across a diverse group of stakeholders.

What sets you apart:

* Military Officers O-1 to O-4 with significant levels of leadership responsibility and top peer rankings during military service.

* 4 or more years of experience in business post-military.

* Master's Degree and/or Military Service Academy degree.

* Consulting background and experience working at a top tier consulting firm, preferably in the Banking or Financial Services industry.

* Agile training.

* Program or project management experience, especially driving strategic or operational impact in a governance or oversight capacity.

* Experience supporting senior level executives, corporate event planning and/or managing executive level communications.

* Ability to influence, interact and collaborate positively with executive leadership (C-Suite) and communicate complex concepts clearly.

* Demonstrated capability to influence and navigate in a fast-paced environment, prioritize tasks with competing deadlines, and demonstrate forward-thinking and planning.

* Experience developing and creating executive level presentations and develop process documentation.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $120,550-$216,990.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Summary

JOB TYPE

Full Time

SALARY

$184k-251k (estimate)

POST DATE

06/02/2024

EXPIRATION DATE

06/15/2024

WEBSITE

usaa.com

HEADQUARTERS

SAN ANTONIO, TX

SIZE

15,000 - 50,000

FOUNDED

1922

TYPE

Private

CEO

WAYNE PEACOCK

REVENUE

$5B - $10B

INDUSTRY

Insurance

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About United Services Automobile Association (USAA)

USAA is a financial services company offering banking, investing, and insurance.

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