Within Global Security (GS), the Control Management Team is responsible for: control design; identification/assessment of risks and controls; control breaks and resolution, including Issue and action plan management; control governance & reporting. The Control Manager for Retail Security will be central point of contact for all control, compliance, audit, and regulatory engagements for the Retail Security function. This role will be the primary interface to the internal central control group, Compliance as well as any Regulators and any internal or external auditors.

Role Responsibilities:

• Relationship management – work with relevant LOB/product managers, and key control stakeholders to track regulatory and compliance matters requiring attention to ensure accurate reporting of status and actions.
• Manage the CORE program, facilitating adherence to the Corporate Standards timelines so deliverables are on-schedule
• Evaluate and analyze open issues and action plans to enable transparency of progress being made towards expected completion dates
• Support GS management team in the construction and delivery of the control management information gathering and analysis to drive the overall program.
• Be familiar with JPMC related policies, standards, procedures as well as regulatory expectations
• Focal point of contact for GS Control Management, regulatory, audit and compliance related matters

 Requirements:

• 5 - 8 years’ relevant experience in developing and managing risk and controls
• Proven ability to multitask handling a variety of deliverables and projects including dealing with information request about control and risk and their impact to operations
• Partner with key security program personnel, decision makers, and stakeholders to assess and determine risks, controls, 
• Ability to carry out complex tasks under time pressure, while maintaining a high-quality level
• Proven ability to build strong working relationship with key stakeholders
• Proven ability to support and deliver within a structured environment whilst operating independently and within team
• Excellent verbal and written communication skills with the ability to present complex and sensitive issues to senior management in an engaging manner
• Enthusiastic, self-motivated and willing to take personal responsibility/accountability
• Strong ability to multi-task and effective under pressure
• Works well individually and in teams, shares information and supports colleagues

Preferred:

• Coverage or knowledge of Retail Bank industry specifically branch operations and corresponding physical security measures
• Internal Audit, Risk and Control or Operational Risk Management Background