JPMorgan Chase has undertaken an aggressive digital transformation strategy and is investing in innovative ways to attract customers, deepen customer engagement and drive increased satisfaction through meaningful interactions with digital products and experiences. Join our control management team that is at the heart of driving this transformation and help us in developing innovative offerings that put the customer first, in partnership with the line of business. As the first line of defense, Control Management prevents, detects, and monitors operational, regulatory, and reputational risks. We play a key role in meeting our commitments and act as a driving force behind the strategic priorities that will future proof our business in an ever-changing global landscape. In support of our mandate, we maintain a strong and consistent control environment through a joint accountability model that aligns the team with the line of business to mitigate the operational and other risks. To support this new and exciting area for the firm we are looking for intellectually curious, honest, and passionate individuals willing to be constantly challenged. In Control Management you are exposed to a stimulating and rewarding environment, where a wide range of activities require engagement with cross-disciplinary teams to build creative solutions. You are empowered to add value and make an impact from day one. You will be a trusted partner and advisor to your business area. Functionally, our key focus areas include: Risk Identification & Assessment Control Design & Evaluation Issue Management Control Committee Governance & ReportingOur people-first culture underpins everything that we do. Here, you'll have the opportunity to grow your career, master new skills for the future, and join a diverse, inclusive community of professionals that embrace teamwork and innovation.Job Responsibilities: Work closely with the business teams, getting first-hand insight into challenges faced by the business as they design and build products that will support our innovation strategy Lead the development of creative and innovative solutions to manage risks, ensuring that controls are properly designed and operating effectively Act as independent advisor and thought leader, collaborating effectively with our support partners to achieve a strong control framework Evaluate and perform ongoing analysis of the business' operational risk and control environment to identify significant gaps and weaknesses, determine root cause of control deficiencies and implement appropriate controls Provide support to ongoing business-related control programs and strategies (e.g., New Business Initiatives, change management, metrics development and reporting, control evaluation, issue management) Provide control committee governance support, including development of committee materials, minutes, and committee reporting.Required Capabilities, Skills, and Qualifications: Exceptional problem solving and analytical skills; solid critical thinking in technical scenarios Ability to synthesize information and formulate creative and innovative solutions to complex problems Attention to detail and strong time management, project management and collaboration skills to drive initiatives forward Excellent communication and presentation skills with an ability to influence business leaders in a meaningful and actionable manner Able to work effectively in agile environments, adaptable to shifting priorities and delivering value whilst dealing with high degrees of uncertainty and continuous change Strong stakeholder management skills - you are someone who is collaborative and can build meaningful professional relationships Bachelor's degree or equivalent experience required.Preferred Capabilities, Skills, and Qualifications: Experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance preferred