41 Customer Service Representative Jobs in Peoria, AZ
John Bombinski Agency LLC - American Family Insurance is Hiring a Customer Service Representative Near Peoria, AZ
Job Description
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Responsibilities
- Provides personalized, professional customer service experiences by building trust and developing strong customer relationships
- Responds to customer inquiries regarding coverages, billing, claims, or products by following established agency processes and procedures
- Drives customer satisfaction by following J.D. Powers best practices: Personal Insurance Review, rate revision notification, and claims process
- Processes change to existing accounts and policies and find opportunity to sale additional products that may be appropriate.
- Assists customers with claims by directing them to the appropriate Claims Department contacts and resources. Follows up to ensure customer needs are addressed.
- Schedules appointments with existing or prospective customers for agency employees.
- Active Property & Casualty License required.
- Customer service experience
- Effective communication skills
- Ability to obtain Personal Lines licenses within 30 days of employment.
- Self-starter who is motivated by goals and customer success.
Job Summary
Full Time
$38k-48k (estimate)
05/01/2024
05/20/2024
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
