40 Insurance Customer Service Jobs in Peoria, AZ
John Bombinski Agency LLC - American Family... is Hiring an Insurance Customer Service Near Peoria, AZ
- Competitive hourly pay rate
- Paid Time Off
- Commission earned
The Insurance Customer Service provides excellent customer experience for potential and existing customers. Identifies opportunities to cross-sell and coordinates with sales specialists for follow-up. Assists the agency owner with attaining agency service goals.
Responsibilities
- Provides personalized, professional customer service experiences by building trust and developing strong customer relationships
- Responds to customer inquiries regarding coverages, billing, claims, or products by following established agency processes and procedures
- Drives customer satisfaction by following J.D. Power’s best practices: Personal Insurance Review, rate revision notification, and claims process
- Processes change to existing accounts and policies and find opportunity to sale additional products that may be appropriate.
- Assists customers with claims by directing them to the appropriate Claims Department contacts and resources. Follows up to ensure customer needs are addressed. Schedules appointments with existing or prospective customers for agency employees.Qualifications
- Customer service experience
- Effective communication skills
- Ability to obtain Personal Lines licenses within 30 days of employment.
- Self-starter who is motivated by goals and customer success.
Job Summary
Full Time
$37k-42k (estimate)
01/24/2024
05/16/2024
The job skills required for Insurance Customer Service include Customer Service, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be an Insurance Customer Service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Insurance Customer Service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Insurance Customer Service positions, which can be used as a reference in future career path planning. As an Insurance Customer Service, it can be promoted into senior positions as an Insurance Claim Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance Customer Service. You can explore the career advancement for an Insurance Customer Service below and select your interested title to get hiring information.
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