This position is a lead communicator and manager for a portion of our account relationships. You will serve as the liaison between our clients and our digital marketing operations team.

Your primary focus is to ensure that your accounts are completely satisfied with their services.

You’ll work closely with the digital marketing team to ensure your clients are receiving the best service and care possible. You’ll also be responsible for reviewing reports & meeting with your clients every month via phone or video conference to give recommendations and answer questions.

In addition, there is a consulting element in this role requiring you to guide clients in creating their marketing plan and training the client on lead follow-up, best practices for marketing in the roofing industry, and how to use our CRM software.

This position requires being goal- and deadline-oriented, organized, self-motivated and creative. You must be highly attentive to detail and have the ability to work effectively in a cross-functional team.

In addition, the fast-paced, ever-changing nature of the market calls for individuals who are competitively oriented, flexible and adaptable. This job requires strong and clear communication skills since you will often work closely with clients and other members of our team.

Key Skills:

• Excellent communication skills both written and spoken
• High attention to detail
• Great people skills. Comfortable conducting business conversations via phone and web meetings on a daily basis
• Outstanding follow-up and follow-through
• Strong project management skills
• Effective time management and personal accountability
• Eager to learn

Communication

• Skilled in providing simplified explanations to complex or complicated concepts
• Outstanding written communication and verbal skills
• Understanding and ability to strategically communicate the fundamentals and practices of traditional and non-traditional forms of media
• Use applied knowledge, available evidence, logical means and processes to investigate and resolve problems with a high degree of accuracy

Technical Skills

• Proficient use of Microsoft Office applications including Microsoft Word and Excel
• Experienced in navigation of major internet advertising interfaces including, but not limited to Google Ads, and Facebook Ads
• Quantitative & Analytical Skills
• Able to use return-on-investment (ROI) as a decision-making tool and provide analysis of relevant performance data to determine go-forward actions

Job Skills & Responsibilities:

The candidate must be flexible and be able to multitask across a variety of job duties, including:

• Retention of client accounts through review of campaign set up, active campaign management and execution of consistent customer service
• Management and analysis of internet marketing campaigns to satisfy client expectations for various performance metrics
• Rapport building and the fostering of relationships with clients through timely follow up and communication in order to increase retention of accounts
• Delivery of education to clients on campaign performance and return on investment received

JobNimbus is proud to be an equal opportunity / affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, Veteran status, or other legally protected characteristics. This position may require the successful completion of a criminal background check and/or drug screen. If you have a disability or special need that requires accommodation, please let us know in the application.

JobNimbus is proud to be an equal opportunity / affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, Veteran status, or other legally protected characteristics. This position may require the successful completion of a criminal background check and/or drug screen. If you have a disability or special need that requires accommodation, please let us know in the application.

If you have any questions regarding this job post, please email jobs@jobnimbus.com.