20 Customer Service Representative Jobs in Tolleson, AZ
JF Petroleum Group is Hiring a Customer Service Representative Near Tolleson, AZ
Full-time
Description
Provide customer service to new and existing customers. Growth opportunities in Account Management & Sales.
Summary: Under general supervision, provides customer service to new and existing customers via the phone, email or
in person.
Essential Functions:
- Enters account order information into system
- Maintains ongoing customer and/or contractor communications and coordinates logistics in various projects.
- Takes order requests from customers over the phone or in person; ensures product availability and enters order information.
- Answers customer inquiries.
- Cross-sells or up-sells products
- Regularly determines product availability and modifies customer orders as needed
- Regularly handles products when processing will-call orders
- Frequently communicates effectively with customers, sales staff, warehouse staff and administrative staff while processing orders
- Ability to learn JF Petroleum Group products, services, systems and procedures
- Excellent communication skills to convey information effectively, understand relevant points, and ask questions as appropriate
- Skills in negotiating with others
- Ability to work well with customers, supervisors, and other employees by phone, email, or in person
- Ability to handle multiple projects, assignments and accounts
- Ability to communicate effectively in writing
- Mechanically inclined. Strong desire to develop product knowledge
Requirements
- Excellent customer service skills
- Basic math skills
- Basic computer skills-proficient in Microsoft Word & Excel.
- High attention to detail and solid organizational skills
- College Degree or 1-3 years of customer service experience
- Must possess and maintain valid driver's license
- Must be able to meet company's employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company
Job Summary
Full Time
$42k-54k (estimate)
05/04/2024
05/20/2024
jfpetrogroup.com
BEAUMONT, TX
15,000 - 50,000
1945
JOHN KOCUREK
$50M - $200M
Wholesale
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About JF Petroleum Group
The JF Petroleum Group (formerly Jones & Frank, ANS Distributing and Petroleum Solutions, Inc.) is the leading turnkey solution provider to the North American fueling infrastructure industry. The company distributes, installs and services fueling equipment for retail fueling stations, commercial and government fleets and emergency power customers. JF Petroleum operates a network of 33 branch offices and 4 distribution centers with over 1,000 employees across the United States.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
