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Customer Service Representative
Voted St. Louis Best Places to Work
Jerry Kelly is the #1 HVAC company in St. Charles and West County
Jerry Kelly Heating & Air Conditioning is a Missouri mainstay with a reputation for excellence: in our service, products, and value. Since 1977, we have provided indoor comfort solutions for homeowners in St. Charles and surrounding West County communities. As professional HVAC contractors, our goal is to prioritize customer satisfaction in everything we do and stand behind our products and workmanship 100%. It’s a simple promise that holds a lot of weight. It’s also the reason so many of our customers have been our clients for years
JOB DESCRIPTION
We are currently seeking a detail-oriented, customer-focused Customer Service Representative to join our team. The individual in this role will be responsible for managing service calls, customer calls, dispatching technicians, and optimizing operations to increase profitability. You will serve as the primary point of contact for our customers, and ensuring their needs are met promptly. Additionally, you will play a crucial role in dispatching our skilled technicians to provide on-site support. While previous dispatch experience is not required, candidates should possess excellent analytical and communication skills, as well as a keen interest in learning about the HVAC industry.
RESPONSIBILITIES
REQUIREMENTS
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
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Work Location: In person
Full Time
$34k-42k (estimate)
03/23/2023
04/03/2024
jerrykelly.com
Saint Charles, MO
50 - 100
The job skills required for Customer Service Representative include Customer Service, Life Insurance, Attention to Detail, Retirement Plans, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.