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Storage Customer Service Representative
U-Haul Saint Peters, MO
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$37k-46k (estimate)
Full Time Just Posted
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U-Haul is Hiring a Storage Customer Service Representative Near Saint Peters, MO

Location:
7440 Mexico Rd, Saint Peters, Missouri 63376 United States of America
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Additionally, you will assist customers using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is " Hire Fast, Pay Fast ." You can start today and get paid today! Schedule a hands-on working interview and get paid for it. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus , paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at U-Haul centers.
U-Haul Offers:
  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program
Storage Customer Service Representative Primary Responsibilities:
  • Support the site manager with facility operations.
  • Answer phone inquiries from active and prospective customers.
  • Show storage units, explain the terms of rental agreements and prepare rental contracts.
  • Perform general routine property cleanup and minor repair work.
  • Ensure that all vacant storage units are clean, dry, secure and available for new customers.
  • Perform other duties as assigned.
  • Participate in ongoing continuous U-Haul education through U-Haul University.
Storage Customer Service Representative Minimum Qualifications:
  • Driver's license and the ability to maintain a clean driving record
  • Excellent communication skills
  • Available to work on weekends and holidays
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Job Summary

JOB TYPE

Full Time

SALARY

$37k-46k (estimate)

POST DATE

04/27/2024

EXPIRATION DATE

05/10/2024

WEBSITE

atlasselfstorage.com

HEADQUARTERS

PITTSBURGH, PA

SIZE

50 - 100

TYPE

Private

CEO

MARK DELUCA

REVENUE

$10M - $50M

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The following is the career advancement route for Storage Customer Service Representative positions, which can be used as a reference in future career path planning. As a Storage Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Storage Customer Service Representative. You can explore the career advancement for a Storage Customer Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Storage Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Storage Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Storage Customer Service Representative job description and responsibilities

Explain clearly without jargon how their products and services work and will be delivered to the customer.

04/11/2022: Huntsville, AL

Determine customer’s needs by following established sales process with the strong ability to meet a goal.

03/21/2022: Petaluma, CA

Help keep customers current with payment and make collection calls when required.

04/24/2022: Baton Rouge, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Storage Customer Service Representative jobs

Lead with Positive Language and Reaction.

04/20/2022: Providence, RI

Ditch the Production-Line Type Customer Service.

05/04/2022: Kansas City, KS

Move From Reactive to Proactive Customer Service.

02/24/2022: Oakland, CA

Most managers actively look for customer service skills before they hire.

04/01/2022: Vallejo, CA

Customer service skills and previous sales experience required.

02/22/2022: La Crosse, WI

Step 3: View the best colleges and universities for Storage Customer Service Representative.

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