Account Manager – Wholesale

The Account Manager will report to the Sr Operations Manager, Business Development - Future Source. In this role you will manage international and domestic customer relationships thru the entire wholesale life cycle. You will work cross functionally with Design, Product Development, Sourcing, Operations, and Accounting partners to deliver timely and thoughtful line presentations and manage monthly deliverables required to maintain and grow the wholesale business. Internal and external customer service will drive you while always keeping JCPenney’s best interest at the forefront.

Primary Responsibilities:

• Cultivate and maintain positive relationships with our customer base by providing excellent customer service with timely communication, follow up and resolutions
• Develop understanding of brand direction by partnering with Design and Product Development teams to influence buying decisions
• Follow brand calendars to drive monthly customer meetings and other deliverables
• Drive virtual or in person sales meetings with external customers
• Communicate due dates, assortment details, and any other communication needs with external customers
• Create and deliver various PowerPoint presentations
• Build cost sheets, buy sheets, packing list, invoices, and financial reporting (P&L statement) in Excel
• Communicate via email with International Buying Offices (IBO) to place orders, manage delays and any other daily communication

Core Competencies & Accomplishments:

• Bachelor’s degree preferred or equivalent experience required
• 2 years related sales, wholesaling, purchasing, buying, merchandising, sourcing, or product development experience
• Strong customer service skills required
• Knowledge or experience in sourcing, supply chain and retail life cycle preferred
• Strong problem-solving skills and excellent attention to detail to ensure successful execution of customer orders
• Self-starter that can perform in a demanding environment while juggling multiple competing priorities
• Strong Excel skills required
• Must be proficient with MS Office including Outlook, Word, and PowerPoint
• Understand the need for processes, but adapt easily to change

Enjoy a rewarding career at JCPenney Corporate, where we offer a competitive benefits package, a vibrant work environment, and the opportunity to make a difference at one of America's most iconic retailers.

• Generous benefits: Medical/dental/vision insurance starting on day one, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.
• On-site amenities: Daycare, Grab & Go Store, Coffee Shop, the Local Kitchen, fitness center, free garage parking, golf simulator, arcade, pickleball courts, and vibrant co-working spaces, meeting rooms and wellness rooms.
• Exciting location: Our corporate office is located in the heart of Legacy West, a vibrant new development in Plano, Texas, with plenty of shopping, dining, and entertainment options.
• Opportunities for growth and development: We are committed to helping our employees grow their careers and develop their skills. We offer a variety of training and development programs, as well as opportunities for advancement.
• Collaborative and supportive culture: We believe in creating a workplace where everyone feels valued and respected. We encourage teamwork and collaboration, and we are always looking for ways to support our employees' success.

About JCPenney:

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company’s product assortment meets customers’ everyday needs and helps them commemorate every special occasion with style, quality and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when and how they want to shop – from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney’s Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter and LinkedIn.

For more opportunities to join our team please visit our careers page.