EMPLOYMENT TYPE

F/T Exempt

UNIT

Development

OPEN DATE

03/21/2024

• Coordinate strategy with gift officers and volunteers, to manage, engage, solicit, and follow up with event sponsors.

• Manage all print and online materials related to the event in coordination with headquarters, events, marketing teams, and local Development leadership.

• Support volunteer leadership, including tracking guests, invitations, and recognition.

• Maintain vendor relationships, event budget, and vendor payments.

• Coordinate and communicate staff and volunteer assignment of event duties.

• Manage event program content and provide on-site leadership and coordination for the day of the event.

• Develop and manage a budget for annual Benefit dinner.

• Oversee and direct donor-focused events (campaign, membership events, corporate engagements, solicitation, and cultivation dinners) that deepen donor engagement and stimulate revenue growth.

• Coordinate all event logistics including print and online communications, vendor assignments and contracts, venues, catering, event materials, table assignments, registration, event show-calling, and follow-up strategies.

• Report progress and assignments to internal and external stakeholders in a proactive and professional manner.

• Develop and manage budgets related to smaller-scale development events.

• Design Development’s Campaign and donor communications materials (print and digital).

• Develop and implement an annual major donor communications strategy aimed at current and potential donors.

• Highlight and communicate different aspects of the Museum’s impact.

• Write base copy for mailings, invitations, and other donor-facing collateral.

• Work with Development, data management, and marketing communications team to set goals and measure progress of various communications strategies and vehicles.

• Track and organize highlights and stories from various departments, and donor stories and testimonials that can demonstrate JANM’s work and impact.

• Provide oversight of JANM’s Membership Program, including supervision of JANM’s Membership team.

• Oversee membership acquisition & retention including direct mail, online, onsite sales, communications & events.

• Ensure that membership revenue and subscription targets meet goals and deadlines. Implement strategies to maximize retention, acquisition, and upgrades.

• Make presentations for staff and leadership regarding membership activity as required.

• Develop acquisition and retention strategies and promotions.

• Oversee lapsed member appeals utilizing creative approaches to maintain the interest and support of members.

• Oversee all membership communications, including but not limited to monthly member e-newsletters, member renewal letters and emails, and acknowledgment letters.

• Analyze member data to determine appropriate strategies for member retention, upgrade, and new member acquisition.

• Help to develop and enhance process and structure in membership staff work.

• Provide overall support to efforts of the Development team including thank you letters and calls, donor follow-up, and other duties as assigned.

• Staff members must be able to work with visitors of all ages to support the various events sponsored by JANM. Each staff member will be expected to work on a minimum of three museum-wide events per year:
  • JANM’s Benefit and Online Auction—(off-site) typically held in the Spring (April-May)
  • Oshogatsu Family Festival (first Sunday in January)
  • Natsumatsuri Family Festival (Saturday in August)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.

Bachelor’s degree preferred; or an equivalent combination of education and development experience.

At least 6 years of successful fundraising and/or events management experience are required. Creative, organized professional with demonstrated team-based fundraising success. Experience working at a nonprofit or museum with volunteers desired. Proven, successful project management and relationship-building skills. Proactive self-starter able to work both individually and as a member of a team. Ability to manage multiple needs and assignments in a fast-paced, nonprofit setting. Familiarity with local nonprofit and educational communities is preferred. Excellent organizational skills and be detail-oriented. Strong proofreading skills. Professional phone manner is essential. Demonstrated commitment and flexibility in order to ensure a high level of quality service. Ability to adjust and provide appropriate action when an unanticipated need arises. Familiarity with Little Tokyo Community and Japanese surnames beneficial. Knowledge of Japanese American/Asian American history and culture is preferred.

Has excellent communication and negotiation skills. Genuine commitment to the mission of the museum and ability to articulate the importance of the organization's work. Must be able to provide courteous and effective service to co-workers, volunteers, and the general public. Is able to read, write and comprehend routine reports and correspondence, including safety rules, operating and maintenance instructions, and procedural manuals. Is able to effectively present information in a one-on-one, small group format and large group format.

Is computer literate, Internet-savvy, and experienced with MS Office and Google Suite; experience with Altru or similar CRM database. Accuracy and attention to detail are essential.

Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume.

Ability to act on own initiative, making consistently sound decisions. Must be able to comply with institutional policies and procedures. Ability to perform effectively under conditions of fluctuating workload. Ability to plan and manage tasks according to firm deadlines, clearly communicate delays, and respond to request in a timely manner. Ability to make practical decisions and solve problems, adapt to change, and communicate effectively. Ability to carry out instructions furnished in written, oral, or diagram form and articulate challenges and request support where needed. Reliable follow-through on assigned projects in a complete, well-conceived, and timely manner.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

The Annual Fund Manager is a regular, full-time position. Please note, however, that this is an at-will position, meaning that your employment may be terminated at any time, with or without notice, and with or without cause. There is, in other words, no guarantee that you will be employed until any date in the future.