Description

Reporting to the Director of Individual Giving, the Membership and Annual Fund Manager will oversee the Membership and Annual Fund programs at MOCA and is charged with meeting funding targets of over $1 million in annual support, contributing to the overall growth of individual giving. The manager is responsible for the museum’s entire membership program, including acquisitions, renewals, upgrades and benefit fulfillment. The manager is also responsible for creating, planning and implementing all aspects of the museum’s twice yearly Annual Fund campaigns targeted to members, annual fund donors and non members.

The selected candidate will effectively grow awareness of MOCA’s Membership and Annual Fund programs; develop and execute a bespoke calendar of programming; serve as a key public interface between the museum and its members; and increase MOCA’s donor base by implementing data-driven tactics. Through targeted direct marketing campaigns via analog and digital channels that include direct mail, email, website, and advertising, the Membership and Annual Fund Manager will establish strategic objectives and implement short-and long-term tactics that leverage MOCA’s brand and mission.

Essential Functions

• Establish and execute a strategic vision for MOCA’S Membership and Annual Fund programs, generating income from donors through strategic multichannel marketing efforts
• Develop and refine membership programming and benefits that reflect MOCA’s mission
• Create a comprehensive Annual Fund campaign strategy, with clearly defined goals, compelling content, and data-driven tactics
• Meet or exceed the goals as established
• Create and implement an annual calendar of Member events
• Manage all communication, appeals, renewals, upgrades, and stewardship for members and donors
• Collaborate with internal partners, including Design, Curatorial, and Marketing Departments, as well as outside vendors, to ensure the timely production and approval of print, email, and online campaign assets; guide the development and design direction for these fundraising materials.
• Regularly write fresh copy and content to use across channels
• Develop calendar and strategy for Annual Fund direct mail and digital marketing efforts
• Work collaboratively and in coordination with the Director of Individual Giving and Associate Director of Advancement Operations to identify and solicit new prospect pools
• Partner with Patron Groups Assistant to ensure proper acknowledgment of all gifts, and create
• stewardship plan for donors
• Create analytic reports on each campaign and provide YTD revenue analysis to ensure financial objectives are met
• Provide direction and training to on-site membership sales staff
• Track revenue and expense budgets
• Other projects and duties as deemed necessary.

Physical Demands

While performing the essential functions of this job, the incumbent must be able to do the following: sit for extended periods; bend and reach for filing and other job-related functions; climb up and down stairs; bend, stoop, and lift to move and retrieve materials; pull, push, and lift; reach both above and below shoulder height. Specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus. Must be able to visually inspect work. Manual dexterity to operate computer and other office equipment required. Heavy usage of computers and phones required.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made.

Salary Range: $70,000 - $75,000

The Museum of Contemporary Art is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, creed, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, military status, veteran status or any other status protected under applicable federal, state or local laws. Our policy reflects and affirms the Museum of Contemporary Art's commitment to the principles of fair employment and the elimination of all discriminatory practices.

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

Qualifications

• Bachelor's Degree
• Minimum 3 years of membership, marketing, or fundraising experience
• Broad knowledge of the principles of fundraising and marketing with the ability to participate in all aspects of the gift cycle, including identification, cultivation, point of sale, and stewardship.
• Ability to effectively managing direct mail campaigns targeted to individual donors
• Proven event management expertise with the ability to take an event from conception through completion
• Track record of strong customer service experience, an ability to communicate effectively and experience presenting a compelling case for support
• General knowledge and interest in contemporary art and an understanding of the organizational structure and procedures at museums or other non-profit arts institutions.
• Ability to work independently while being an integral member of a high-functioning team.
• Self-starter able to meet deadlines, work collaboratively and manage several projects at once, including ability to handle confidential information with complete discretion.
• Prior experience in successful appeal solicitation writing
• Knowledge of how to build and track budgets
• Proficient computer skills and in-depth knowledge of relevant software such as Google Cloud
• Services, CRM Database such as Altru and Raiser’s Edge, Microsoft Office.
• Excellent verbal, written and interpersonal skills
• Available to work events on evenings and weekends as needed.