Responsible for assisting with the food and beverage operations. Assists in the direction of associates and works with the management team to successfully create a fine dining experience. Strives to continually improve guest and Associate satisfaction and maximize the financial performance of these restaurants. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values.

SKILLS/QUALIFICATIONS: 

Must be literate and able to communicate in English when dealing with staff and guests.

Ability to follow directions and keep accurate written and computer records.

Ability to operate standard office machines, such as telephones and computers.

Experience

• Must have at least 5 years management in Food and Beverage, preferably in a fine dining atmosphere.

Skills and Knowledge 

• Knowledge of restaurant operational procedures
• Understanding of Restaurant and Bar/Lounge department procedures
• Knowledge of basic sanitation requirements and food handling safety standards
• Effective decision making skills.
• Effective problem-solving skills
• Financial management skills e.g., ability to understand P&L statements, manage operating budgets, forecasting and scheduling.
• Strong customer and associate relation skills
• Knowledge of overall hotel operations as they relate to restaurant outlets.
• Effective influence skills
• Ability to effectively manage labor productivity.
• Good presentation and platform skills
• Good communication skills (verbal, listening, writing)
• Strong organization skills
• Effective conflict management skills
• Effective change management skills
• Good training/facilitator skills
• Knowledge of purchasing, inventory controls, supplies and equipment
• Knowledge of governmental regulations and safety standards (OSHA, EPA, ADA, CFC, NFPA)

Education or Certification

• High School Diploma or equivalent required; Bachelor’s Degree preferred.
• Hospitality Management Degree beneficial
• Certifications as required to comply with local, state and health codes, i.e., food safety and alcohol awareness.

REQUIRED CERTIFICATE/LICENSE:

1. Health Card
2. TAM (Alcohol Awareness)
3. Non-Gaming License