What are we looking for?

We're looking for an Account Manager to join our Client Services team in the Healthcare sector.

We’re looking for a strong-willed yet personable individual, someone who enjoys being at the forefront, driving campaign to campaign. One who is fascinated by all things creative, digital and media, and wants to broaden their experience and grow their portfolio.

Our ideal candidate needs to excel in Account and Client Management through the following:

Client & Project Management, Execution, Implementation 

The right candidate will be someone who loves details and is thorough in their work. For them, they take pride in delivering high quality work that is meticulously thought out and executed – from a simple post to a full-blown end-to-end campaign. They can manage projects independently with minimal supervision and be able to multi-task effectively without dropping any balls – while keeping their line manager updated at all times.

They are responsible for having a clear understanding of how brands operate and communicate. Our marketing output stretches right across Integrated Communications, Digital, Social and On-ground Activation / Retail. You must have a passion to drive campaigns right through the channel mix, delivering against brand and business goals. We need energy, charisma and a robust point of view, in helping us to ensure the success of Iris and the brands we work for.

The Account Manager plays a key role both externally and internally, you will be highly organised, manage your workload efficiently and are an excellent communicator. You are able to listen to clients, interpret their needs and have a strong ability to translate these needs into actionable strategy and creative briefs. 

We work with a dynamic team made up of Strategists, Creatives, CRM and Social media experts. Collaboration is key to the success of our relationship with this client.

Your responsibilities as an Account Manager will be to:

• Support accounts lead in the development and execution of impactful engaging content that delivers against a client’s business and marketing objectives.
• Be the point of contact and heart of the team ensuring success of campaigns from briefing to production to implementation.
• Be the internal leader on the assigned projects, and also primary point of contact for partner agencies, managing seamless integration on the projects.
• Understand what things cost and why – manage the numbers and know more about them than anyone else. 

Who are you?

• You need to bring 2-4 years' experience of working in an advertising agency and have experience of or a keen interest in the healthcare sector.
• You are fast on your feet, able to come up with smart, creative answers to client issues.
• Know how to recognize/articulate/challenge strategic intent of creative & media.
• Must know how to resolve conflict (with support from above). Anticipate problems; resolve problems at early stages; know when to ask for help.
• Excellent communication skills and competency in managing multiple internal/external stakeholders spanning various disciplines and seniority levels. Also be a good listener; develop strong presentation skills. Be persuasive, both internally and externally.
• Stay calm in stressful situations.
• Have strong written/verbal skills both in English and German.
• You are interested in creative communications as a career – you talk about good campaigns, read about advertising, etc. Be proactive; anticipate needs; bring new ideas to the table.

Who are we?

About Iris

We are Iris. The Participation Agency. With over 1000 people in 14 offices worldwide, we use the power of Participation to help brands grow further, faster. We combine creativity, data-driven media and the power of people to help brands to explode into cultural moments and embed themselves in people’s lives.

Our office

Amidst the Big Six breweries, you’ll find our 60 strong Munich team. Munich is a hub for B2B marketing expertise. We offer over 15 years of experience working alongside some of the biggest and boldest brands. From Roche, Alcon and Rohde & Schwarz to B/S/H, Siemens, Adobe and Adidas and Beiersdorf.

The Iris Character

We have five core behaviours that we look for to help us to build a culture that fosters true progress: Courage, Storytelling, Collaboration, Empathy and Commitment.

​What's in it for you?

• Flexible working with core hours
• Possibility to work from home for 2 days per week
• Company Pension scheme
• Company subsidy for sports or monthly public transport tickets
• An office in the heart of Munich
• A truly international and friendly team
• Well-known international customers and a large agency network
• Room for the growth of your talents through individual development opportunities
• Open-door policy and the opportunity to contribute your own ideas
• All Agency Thursday with breakfast

Diversity, Equity & Inclusion

‘FOR THE FREE’ is our global DE&I strategy. Its aim is to create a business where everyone feels free to be themselves and has the same opportunity and access to progress. Our DE&I strategy encourages courageous thinkers who champion outsider perspectives. ‘FOR THE FREE’ has three main pillars of activity:

Diversity - We want to invite difference. To be an organisation that is fully representative of different groups and reflects the city, country and world that we live in. We value our talents’ lived experiences – including gender, race, class, disability, neuro-diversity and sexual orientation.

Equity - We want to be fair to everyone. To remove barriers for individuals and groups and provide the bespoke access, support and opportunities that are needed to fully participate in our organisation. We are levelling the playing field.

Inclusion - We want everyone to feel at home. To provide a place where people can be themselves, express their unique identity and contribute to the life of our community

Privacy Statement

If you decide to apply for a role at Iris we will only keep the data provided by you for 2 years from the date we receive it, following which your data will then be destroyed. We have a legitimate interest to process the data you provide us and we will protect your rights in accordance with all applicable data legislation. If at any point you decide you would like us to delete the data we hold or have any more questions please email us at dpo@iris-worldwide.com.

You can find out more about our Privacy Policy here: http://www.iris-worldwide.com/privacy-policy/

We are proud to be an equal opportunities employer and recruit on talent alone, regardless of age, gender identity, ethnicity, religion, education, class, sexual orientation or disability. We champion diversity and believe it not only benefits, but enhances our creativity, our company and the wider society at large. We are For The Forward.