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Interstate Waste Services is Hiring Customer Service Inside Sales
Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City. We cater to a diverse range of residential, industrial, and commercial customers.
Customer Service Representative
Were taking Customer Service at IWS to a new level. IWS is dedicated to enhancing the customer experience, and exceeding customer expectations with every contact. When you join the IWS family, youre welcomed onto a team that values the importance of supporting a culture where all employees are empowered to be innovative, are advocates for success, and like to have fun while doing so.
About You
Youre an energetic professional who seeks a challenging position on a growing customer service team. You desire to work in a fast-paced and collaborative environment where your strong attention to detail and ability to prioritize competing responsibilities allow you to excel.
Youre obsessed with providing exceptional customer service, whether its to internal or external customers.
You have strong critical thinking and analytical skills. Your written and verbal communication skills allow you to easily and effectively deliver information in a precise, direct and concise manner. Sales/retention skills are needed.
Job Description
The position of Customer Service Representative is an opportunity for the right individual to join a growing customer service team. Reporting to the Customer Service Supervisor, the purpose of this position is to be the primary point of contact for existing and potential customers, as well as the liaison between other departments, including billing, operations and sales. The right candidate will blend a sense of ownership with strong communication skills and a desire to deliver an exceptional customer experience. The position is based on a 40-hour work week and occasional weekend work is required from home.
Responsibilities
Skills/Experience Requirements
IWS is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Salary Range Minimum:Full Time
$57k-74k (estimate)
05/05/2024
05/20/2024
interstatewaste.com
LEXINGTON, MA
500 - 1,000
1998
Private
$200M - $500M
Utilities
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.