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Patient Service Representative (PSR)
Axia Logo Horizontal Bridgewater, NJ
$42k-51k (estimate)
Full Time 2 Weeks Ago
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Axia Logo Horizontal is Hiring a Patient Service Representative (PSR) Near Bridgewater, NJ

Axia Women’s Health, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of 500 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, Indiana, Ohio, and Kentucky. The rapidly growing network spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives. Full-Time Patient Service Support position is located in Voorhees, NJ at Garden State OBGYN. 

Hours: Monday & Wednesday 12pm-8pm Tuesday, Thursday & Friday 8:30-4:30pm. You will rotate thru closing shifts. 

The PSR will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. Job duties include but are not limited to:

  • Promptly and professionally answers telephone calls (as well as retrieve messages that are received via answering service). Route calls appropriately, offering voicemail, paging, or redirection of calls as needed.
  • Greet patients/visitors and assist and direct them accordingly. Phone or page employees to meet visitors, directs visitors to appropriate waiting areas, and appropriately and courteously screen solicitors for relevance to organizational needs.
  • Explain financial requirements to patients; collect and record copays as required.
  • Perform registration functions for new and existing patients.
  • Schedule patient appointments per guidelines given and finalize patient schedules for previous day.
  • Maintain confidentiality regarding all patients.
  • Adhere to infection control/safety guidelines and confidentiality policies through HIPAA compliance.
  • Other duties as assigned.

Qualified candidates can:

  • Adapt to changing priorities and business needs
  • Be flexible and not easily flustered
  • Give great customer service
  • Work in a fast-paced, innovative environment
  • Focus on what is best for the team over the individual

Full Time Benefits Summary

    • Full time benefit-eligibility beginning the first of the month after hire
    • Immediate 401(k) matching contribution with no vesting period
    • Generous PTO offering with additional time off for volunteering
    • Choice of multiple medical insurance plans to best meet your needs, with premiums as low as $8 per pay
    • Access to Axia providers at little to no cost through Axia’s medical insurance
    • Axia-paid life insurance, short term and long term disability
    • Free counseling for colleagues and family members, including parents and parents-in-law
    • Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA, identity theft, long term care, pet insurance and more!

At Axia Women’s Health, we’re passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals – without regards to gender, race, ethnicity, ability, or sexual orientation – and proudly celebrate our individual experiences and differences.

Equal Opportunity Employer!

Job Summary

JOB TYPE

Full Time

SALARY

$42k-51k (estimate)

POST DATE

04/25/2024

EXPIRATION DATE

06/23/2024

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The job skills required for Patient Service Representative (PSR) include Customer Service, Confidentiality, HIPAA, Infection Control, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative (PSR). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative (PSR). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Service Representative (PSR) positions, which can be used as a reference in future career path planning. As a Patient Service Representative (PSR), it can be promoted into senior positions as a Business Office Supervisor- Healthcare that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative (PSR). You can explore the career advancement for a Patient Service Representative (PSR) below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

01/31/2022: Chico, CA

May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

01/20/2022: Akron, OH

Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

02/08/2022: Florence, SC

Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

02/17/2022: Terre Haute, IN

A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

02/17/2022: Saginaw, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

01/18/2022: Amarillo, TX

Patient confidentiality must remain a primary concern.

01/31/2022: Sioux City, IA

Know how to feel, express and receive gratitude.

02/15/2022: Akron, OH

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

01/02/2022: Norfolk, VA

Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

01/09/2022: Lafayette, LA

Step 3: View the best colleges and universities for Patient Service Representative.

Butler University
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