9 Help desk support Jobs in Jackson, MS
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InterSources Inc is Hiring a Help desk support Near Jackson, MS
Job Title : Help Desk Support Technician Location : Jackson, MS, Onsite
Rate : Best competitive rate
JOB DESCRIPTION
Ideal candidate has experience in Desktop Laptop repair and troubleshooting, software installation, hardware implementation and active directory administration.
Candidate must also have experience providing remote assistance using various platforms and must be experienced with providing support for O365 Applications.
Must be good at organizing, prioritizing, and planning. Candidate must be able to update and maintain Help Desk records in accordance with established support procedures.
Candidate must also have excellent communication skills.
REQUIRED DEGREE
Bachelor's Degree in Computer Science, Information Systems, or related field.
REQUIRED CERTIFICATION(S)
REQUIRED SKILLS / EXPERIENCE
YEARS
Experience working in a help desk environment
Experienced with providing support for O365 Applications
Experience providing remote assistance using various platforms
Experience in desktop laptop repair, troubleshooting, and software installation
Hardware Implementation and Deployment
Active Directory Management
ADDITIONAL REQUIREMENT
YEARS
Three (3) references of submitted candidates required. Please provide the following information. Must submit with resume.
- First / last name of reference
- Title
- Company Name
- Job title of contractor while reporting to this supervisor / manager
- Telephone number
- Email Address (if available)
No min.
Preference given to candidates with the below skills / experience. Must also meet minimum requirements.
Microsoft O365 experience
BMC Footprints Help Desk Experience
MAC OS Experience
Last updated : 2024-04-30
Job Summary
Full Time
$44k-55k (estimate)
05/02/2024
05/08/2024
The job skills required for Help desk support include Help Desk, Active Directory, Computer Science, Help Desk Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Help desk support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help desk support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help desk support positions, which can be used as a reference in future career path planning. As a Help desk support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help desk support. You can explore the career advancement for a Help desk support below and select your interested title to get hiring information.
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