47 front desk associate Jobs in san jose, ca
49ers Fit is Hiring a Front Desk Associate Near San Jose, CA
Job Description
Company: 49ers Fit
Directly Reports to: Operations Manager
Department: Operations
POSITION OVERVIEW
Welcome to the Member Services Team at 49ers Fit. You have been selected to play an integral role in providing an exceptional experience for our members and guests, and in doing so, contribute to the overall success of the company. Our Member Services Team provides the first impression of who we are to anyone who enters our space and is there to greet, acknowledge, and assist all members and guests.
KEY RESPONSIBILITIES: Our Member Services Team is the heartbeat of our club. You will be responsible for:
- Ensuring that all members and guest check in and have active memberships
- Overseeing guest and member traffic flow
- Collecting dues and updating billing when appropriate
- Monitoring and addressing membership alerts
- Assisting members and guests with all inquiries and concerns
- Reporting all issues in a timely manner
- Contributing to maintaining the club-wide standards of cleanliness
- Answering phone calls and directing the appropriately
- Helping integrate members into the club (completing profile, taking photos, distributing barcodes)
- Assisting other departments when necessary
- Attending all required meetings
- Maintaining an active and working knowledge of 49ers Fit as a company, as well as all services and promotions
- Being proficient in policies ad directives as outlined in the Member Services Playbook
Work hours are scheduled and made available to employees by the Operations Manager. Your Supervisor will give you more details about where to access your schedule.
Employees are required to:
- Keep availability up to date for each day of the week
- Request time off at least two weeks in advance
- Notify your manage of any shift changes or swaps (Once the schedule has been posted, your shift is your responsibility
1) Knowledge, Skills & Abilities:
- General understanding of Fitness Industry
- Ability to work with computers
- Excellent customer service and interpersonal communication skills
- Independent, self-starter with strong organizational skills
- Must be a team player
- Adhere to meal and rest break periods and must clock in and out for all shift times
- Must complete company HR trainings
- 1-2 years customer service experience preferred
- Must be able to lift 45 pounds
- Typing, using the telephone and computer mouse
- Frequent sitting, standing, walking, and stair climbing
Benefits
- Complimentary club membership
- In club discounts
- Sick leave
Job Summary
Full Time
$34k-43k (estimate)
04/25/2024
05/11/2024
The following is the career advancement route for Front Desk Associate positions, which can be used as a reference in future career path planning. As a Front Desk Associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate. You can explore the career advancement for a Front Desk Associate below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Associate job description and responsibilities
Front Desk Associate keeps the front desk and lobby area clean and neat.
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The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.
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Working at the front desk requires using computers to keep records, process payments, and complete other tasks.
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Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.
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The Front Desk employee ensures positive customer experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Associate jobs
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/14/2022: Memphis, TN
A front desk receptionist needs to be highly organized, friendly and engaging.
01/09/2022: Chillicothe, OH
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
02/03/2022: Bridgeport, CT
Front desk employees need to be able to get along and work with a variety of people.
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Always Be Available as a Mentor.
03/03/2022: Lancaster, PA
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