Job Description. POSITION PURPOSE AND SUMMARY. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office ...
POSITION PURPOSE AND SUMMARY. The Team Lead ("TL") position assists the General Manager ("GM") in managing the hotel operations on a day-to-day basis to ensure optimum performance and continual improvement in the Key Performance Indicators and 100% guest satisfaction. The TL resolves guest and associate issues, and performs other duties as required to develop efficiency and profitability in all aspects of property management. The TL assumes the G...
POSITION PURPOSE AND SUMMARY. The Team Lead ("TL") position assists the General Manager ("GM") in managing the hotel operations on a day-to-day basis to ensure optimum performance and continual improvement in the Key Performance Indicators and 100% guest satisfaction. The TL resolves guest and associate issues, and performs other duties as required to develop efficiency and profitability in all aspects of property management. The TL assumes the G...
POSITION PURPOSE AND SUMMARY. The Team Lead ("TL") position assists the General Manager ("GM") in managing the hotel operations on a day-to-day basis to ensure optimum performance and continual improvement in the Key Performance Indicators and 100% guest satisfaction. The TL resolves guest and associate issues, and performs other duties as required to develop efficiency and profitability in all aspects of property management. The TL assumes the G...
Job Summary. We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer support while managing front desk operations. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Responsibilities. Greet and welcome guests as they arrive, ensuring ...
Job Description. Position Purpose and Summary. The Assistant General Manager ("AGM") assists the General Manager ("GM") or Multi-Unit General Manager ("MUGM") in managing hotel day-to-day operations, assures optimum performance and continual improvement in guest satisfaction (GREAT, FRESH, Making it Right) and associate satisfaction. The AGM is hands on in managing the hourly staff, including scheduling, directing and overseeing their daily activ...
Job Description. Position Purpose and Summary. The Assistant General Manager ("AGM") assists the General Manager ("GM") or Multi-Unit General Manager ("MUGM") in managing hotel day-to-day operations, assures optimum performance and continual improvement in guest satisfaction (GREAT, FRESH, Making it Right) and associate satisfaction. The AGM is hands on in managing the hourly staff, including scheduling, directing and overseeing their daily activ...
Job description. Our Extended Stay America location has an immediate need for Housekeeping Attendants. The Housekeeping Attendant (or "Housekeeper") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests and associates. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures. Watch A Day in the Life video for Housekeeper (English) https:/...
Full Job Description. We are looking for a General Manager to oversee all staff, budgets and operations of the local business unit. General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise. Ultimately, you’l...
MINIMUM QUALIFICATIONSMinimum three years related hospitality management experience required. 4-year degree highly preferred.PREFERRED QUALIFICATIONSBasic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software.Ability to organize multiple projects. manage and prioritize multiple tasks and meet deadlines.Ability to manage and direct a staff to perform daily job tasks.ENVIRONMENTAL JOB REQUIRE...
Job Description. POSITION PURPOSE AND SUMMARY. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office ...
Job Description. POSITION PURPOSE AND SUMMARY. The Maintenance Engineer (or "ME") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests and associates. The position is responsible to ensure that all property equipment is functioning, premises are maintained in a pristine condition, and that all guest rooms are in good repair. The position is responsible for ensuring that all tasks outli...
