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Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and three all-suite yachts carry just 148 to 342 guests and cruise around the world.
Our Mission: We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
Our Vision: Enriching people’s perspective through inspired travel
Our Values: Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible
The Customer Service Representative is a REMOTE position responsible for servicing Windstar Cruises and products within our call center/contact center environment. This role services our Travel Advisors and Guests via Inbound and Outbound Calls, Email, Chat and other sources as assigned. Customer Service Representatives assist our Travel Advisors and Guests with existing reservations effectively with focus on appropriate service, efficiency, accuracy and completeness. Customer Service Representatives provide appropriate service and sales backup support to achieve goals and represent Windstar cruises as 180 degree from Ordinary.
This is a remote work environment with a base hourly wage plus incentive, work within the comfort of your own home!
See what our team members have to say about this great opportunity!
- "I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they’ll remember for life!"
- "I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"
- "The support and understanding from upper management not just in our professional life, but personal life is amazing!"
Full-time positions available to work remotely as long as you live in one of these states:
AR, AZ, CO, FL, LA, MN, TX, and WA.
Windstar Cruises is an Equal Opportunity Employer
Other
$36k-46k (estimate)
04/14/2024
04/17/2025
The job skills required for Customer Service Representative (Remote) include Customer Service, Call Center, Microsoft Office, Troubleshooting, Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (Remote). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (Remote). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (Remote) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (Remote), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (Remote). You can explore the career advancement for a Customer Service Representative (Remote) below and select your interested title to get hiring information.