3 Administrative Assistant Jobs in Brunswick, OH
Integrated Marketing Technologies is Hiring an Administrative Assistant Near Brunswick, OH
Summary:
Primary support for activities pertaining to client satisfaction and serve as key contact for select accounts.
Essential Duties and Responsibilities:
- Log and track all client requests.
- Distribute client updates, requests, and any necessary info to appropriate staff.
- Manage monthly reports, as needed.
- Work closely with account manager.
- Work closely with management, IT, FSE/DC and CFM staff to meet client expectations.
- Monitor quality and accuracy of all outgoing printed material for client (forms, labels, envelopes, reports and correspondence).
- Keep management abreast of relevant client issues and concerns.
- Maintain inventory levels and reordering procedures of the client.
- Follow-up inter-departmentally to ensure client requests are processed in a timely manner.
- Coordinate mailings and special projects.
- Work with RC supervisors to train and update CRRs regarding clients’ products and programs.
- Assist when necessary with training, coordination and development of materials.
- Continually document and update procedures and daily processes as necessary.
- Recommend corrective services to adjust customer complaints.
- Answer inbound phone lines related to clients and supply requested information in a timely manner.
- In account manager’s absence field questions, problems and requests.
- Serve as back-up in call center as needed
Skills Required
- Exceptional customer service, interpersonal and communication skills
- Strong Excel and Word background
- Strong organizational skills
- Able to work well independently
- Experienced in office protocol
- Professional appearance
- Self-motivated
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
Job Summary
Full Time
Business Services
$44k-55k (estimate)
03/30/2024
07/27/2024
imtco.com
BRUNSWICK, OH
50 - 100
1995
JEFF WOOD
$10M - $50M
Business Services
Related Companies
About Integrated Marketing Technologies
We pride ourselves on being the premier sales and marketing support services solution provider. Founded in 1995 and located in a suburb of Cleveland, we provide a fully integrated and comprehensive array of sales and marketing support services to our clients. We move our clients' sales and marketing efforts forward by providing the technology tools, infrastructure, experience and staff to manage, implement and track the results of their sales and marketing initiatives. Initially founded on creating customized databases for tracking and reporting on sales leads, IMT has expanded into merchandis...e distribution, specialized sample/frozen fulfillment, rebate processing, creative design, branding concepts and printing. IMT is also a leader in providing customizable print-on-demand solutions for specialized applications. Our, "We can do that" attitude combined with our expereince and infrastructure assures our clients that we will provide the most cost-effective solution to support their current and future needs. We make sure it gets done right, on-time and on-budget no matter what hurdles we have to overcome! "Meeting expectations is the standard, exceeding expectations is the goal." I can personally assure you that we can reduce your costs, improve/simplify the process and provide your sales team with the leading edge tools they need. Our services will make your life easier while having a dramatic effect on increasing your sales. We continually strive to be the "Perfect Partner." We look forward to providing you with proven, cost-effective support services that will increase your sales and marketing, reduce your costs and keep you and your sales force ahead of the curve. Let us know what sales and markekting needs keep you up at night. We have leading-edge, cost-effective solutions you haven't even thought of. Jeff Wood Founder, President of IMT
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