5 Service desk technician Jobs in Tigard, OR
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Insight Global is Hiring a Service desk technician Near Tigard, OR
Position : Service Desk Technician
Client : Tech Heads Inc.
Location : Portland, OR
Duration : Direct Placement
Hourly Pay rate : 26-30hr
Day to Day
A client in the Portland, Oregon area is looking for a Service Desk Technician to join their team! In this position you will be working on a growing team of ten individuals on the Service Desk.
This position offers lots of training and room for growth as individuals are given 2 hours of training per week and this company has a structured training process and value growth for their employees.
You will also support this company's clients and there could be a chance of being on-site at a client occasionally once / twice a month, so reliable transportation is important.
In this position you will be working mainly Tier I oriented tickets and will be responsible for monitoring the que, monitoring tickets, answering the phone when users call in, purchasing hardware, client offboarding and onboarding and hardware / software troubleshooting.
The devices you are troubleshooting consist of laptop, printers, desktops, and some mobile devices. We are looking for a go getter who is eager and looking to grow in their career!
Desired Skills
- 2-3 years of experience as a Service Desk or Help Desk Technician
- 1-2 years of MS365 experience in a Service Desk or Help Desk role.
- RMM (Remote Monitoring and Management Software) experience
- Light server infrastructure and network infrastructure experience
- Experience with Azure Active Directory
- Experience with a Ticketing System
- Firewall VPN’s and troubleshooting
- Security Fundamentals
Plusses
- Experience working for numerous clients or experience working in an MSP environment.
- Certifications : SC200, SC300, A , Azure Fundamentals or Network .
Last updated : 2024-03-23
Job Summary
Full Time
Business Services
$49k-61k (estimate)
03/25/2024
03/29/2024
insightglobal.com
BALTIMORE, MD
500 - 1,000
2001
TYLER HODGINS
$500M - $1B
Business Services
Related Companies
About Insight Global
We arent just a staffing company. Were a company that cares for others. It might sound lofty, but it's the idea that gets us up everyday, determined to make it true. Insight Global is a company that people can anchor to in moments of triumph, struggle, and every time in between. Whoever you are and wherever you come from, you matter to us and we have your back. Together, anything is possible.
The job skills required for Service desk technician include Troubleshooting, Help Desk, Service Desk, Active Directory, etc. Having related job skills and expertise will give you an advantage when applying to be a Service desk technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service desk technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service desk technician positions, which can be used as a reference in future career path planning. As a Service desk technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service desk technician. You can explore the career advancement for a Service desk technician below and select your interested title to get hiring information.
If you are interested in becoming a Service Desk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Desk Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Desk Technician job description and responsibilities
Moreover, technicians develop and deploy solutions for all computer-related problems and take action to resolve them whenever they arise.
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A help desk technician responds to customer queries to provide technical assistance.
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A good help desk technician has the right balance of knowledge, communication skills, and patience.
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Service Desk Technician support technology customers via phone, online and occasionally on-site.
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Service Desk Technician need a deep understanding of computer hardware and software.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Desk Technician jobs
Some service desks have specialized functions
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As technology changes, so too will the role of the service desk.
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Companies routinely hire a range of experience levels, from entry to expert, to handle their ongoing service delivery.
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As businesses grow, their need for competent help desk support will grow.
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Different businesses use different software and administration networks to accomplish help desk support, but many technical skills are transferrable.
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Step 3: View the best colleges and universities for Service Desk Technician.
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